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Assistant Manager, HR Group Shared Services(8605) Job Opening In Central Singapore Community Development Council – Now Hiring National University Health System


Job description

Role Summary

  • We are looking for a driven and dependable Assistant Manager to lead and supervise a team of HR Payment (non-payroll) and Medical Benefits Claims Specialists within NUHS HR Group Shared Services (GSS).

  • This is a key operational leadership role, reporting to the Team Manager, and will serve as the right hand in managing high-volume transactions, improving workflows, supporting team development, and driving system enhancements across the NUHS cluster.

  • If you are someone who leads by example, thrives in structured yet dynamic environments, and takes pride in process excellence — we would love to hear from you.

Key Responsibilities

  1. Team Operations & Service Delivery

  2. Lead the day-to-day HR GSS operations, including employee medical benefits claims and HR-related payment transactions.

  3. Ensure accurate and timely processing in compliance with policy, audit, and statutory requirements.

  4. Monitor service delivery against SLAs across NUHS institutions.

  5. Process & Systems Improvement

  6. Identify process gaps, inefficiencies, and system pain points; recommend practical improvements.

  7. Support or lead enhancement projects including automation (e.g., RPA) and HR system upgrades (myHR, SuccessFactors).

  8. Team Support & People Development

  9. Coach and guide team members to build operational strength, accountability, and collaboration.

  10. Drive knowledge-sharing, SOP alignment, and continuous learning within the team.

  11. Foster a positive, high-performance culture aligned with NUHS values.

Requirements

  • Minimum 5 years of relevant HR operations experience, including at least 2 years in a supervisory or team lead role.

  • Strong working knowledge of HR systems (e.g., SAP, SuccessFactors) and Microsoft Excel.

    Experience with RPA or workflow automation is a strong advantage.

  • Ability to manage operations in a high-volume, deadline-driven environment.

  • Excellent analytical skills and a structured approach to problem-solving.

  • Strong interpersonal skills, with the ability to coach, motivate and influence others.

  • Self-driven, dependable, and able to work independently while leading and supporting team goals.

Required Skill Profession

Other General


  • Job Details

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Unlock Your Assistant Manager Potential: Insight & Career Growth Guide


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Are You Looking for Assistant Manager, HR Group Shared Services(8605) Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at National University Health System adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Assistant Manager, HR Group Shared Services(8605) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Central Singapore Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for Assistant Manager, HR Group Shared Services(8605) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Assistant Manager, HR Group Shared Services(8605) Job Success

National University Health System interview tips for Assistant Manager, HR Group Shared Services(8605)

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Other Openings

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Final Thought:

To prepare for your Assistant Manager, HR Group Shared Services(8605) interview at National University Health System, research the company, understand the job requirements, and practice common interview questions.

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