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Urgent! Bank Corporate Call Centre (4 weekdays 1 weekend / shift allowances) Job Opening In Singapore, Singapore – Now Hiring PERSOLKELLY SINGAPORE PTE. LTD.

Bank Corporate Call Centre (4 weekdays 1 weekend / shift allowances)



Job description

Working Hours

any 4 weekdays and 1 weekend of the week, rostered

Shift Pattern

830am to 530pm
845am to 545pm
1030am to 7.30pm
1130am to 8.30pm

Contract Duration

6 Months (subjected to renewable and convertible to perm)

Role Overview

Interact with internal & external customers to answer customers queries related to Corporate Banking products.

Job Responsibilities

  • Maintaining a positive, empathetic, & professional attitude toward customers.

  • Responding promptly to customer inquiries on general & transactional enquiries.

  • Communicating with customers through various channels.

  • Collaborate with stakeholders to acknowledging & resolve customer queries & requests.

  • Customer outreach to encourage the use of digital services.

  • Consistently deliver high quality service to achieve total customer satisfaction & Key Performance Indicators (KPIs) without compromising risk & quality of service delivery standards.

  • Able to multi-task while speaking to customers & toggle between system application screens in a fast-paced environment.

Application Process

Interested candidates may apply through the application system.

We regret that only shortlisted candidates will be notified.

Data & Privacy

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy You acknowledge that you have read, understood, and agree with GO’s Terms of Use and the Privacy Policy.

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Required Skill Profession

Corporate Law



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