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Urgent! Branch Operations Executive Job Opening In Singapore, Singapore – Now Hiring RHB Singapore

Branch Operations Executive



Job description

Join to apply for the Branch Operations Executive role at RHB Singapore

Join to apply for the Branch Operations Executive role at RHB Singapore

  • Support daily operations of the branch and other branches (in the event of inadequate resources) to ensure smooth functioning which includes the following activities:
  • Verify customer’s identification and ensure proper authorization and documentation for any transaction requests
  • Handle cash management tasks including deposits, withdrawals and reconciliations Account Opening
  • Maintain accurate records and documentation for all transactions
  • Any other activities prescribed in the Branch Operational Manual
  • Collaborate with other branch staff and sales team to ensure efficient operations and excellent customer service
  • Assist Branch Operations Manager to ensure all branch equipment (e.g. Cash Counting Machine, ATMs, Security, etc.) and facilities are well maintained
  • Customer Service Management
  • Greet and assist customers with their inquiries and transactions.

  • Provide accurate and prompt information about products and services offered by RHB
  • Support implementation of customer service initiatives within the Branch
  • Maintain high standards of customer service quality and consistency by adhering to Retail Banking service and operational guidelines as well effective use of customer service tools and technologies
  • Regulatory Compliance and Risk Management
  • Ensure compliance with regulatory requirements, risk management protocols and internal bank procedures within the branch
  • Branch Operations
  • Support daily operations of the branch and other branches (in the event of inadequate resources) to ensure smooth functioning which includes the following activities:
  • Verify customer’s identification and ensure proper authorization and documentation for any transaction requests
  • Handle cash management tasks including deposits, withdrawals and reconciliations Account Opening
  • Maintain accurate records and documentation for all transactions
  • Any other activities prescribed in the Branch Operational Manual
  • Collaborate with other branch staff and sales team to ensure efficient operations and excellent customer service
  • Assist Branch Operations Manager to ensure all branch equipment (e.g. Cash Counting Machine, ATMs, Security, etc.) and facilities are well maintained
  • Customer Service Management
  • Greet and assist customers with their inquiries and transactions.

  • Provide accurate and prompt information about products and services offered by RHB
  • Support implementation of customer service initiatives within the Branch
  • Maintain high standards of customer service quality and consistency by adhering to Retail Banking service and operational guidelines as well effective use of customer service tools and technologies
  • Regulatory Compliance and Risk Management
  • Ensure compliance with regulatory requirements, risk management protocols and internal bank procedures within the branch
Required Skills
  • Strong interpersonal and communication skills
  • High level of customer service orientation
  • High level of accuracy and attention to detail
  • Proficient in using computer systems and software applications (e.g. Microsoft Windows, Microsoft Office, etc.)
  • Awareness of relevant laws and regulations relating to Branch Banking

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing

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Required Skill Profession

Management & Leadership



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    Unlock Your Branch Operations Potential: Insight & Career Growth Guide


  • Real-time Branch Operations Jobs Trends in Singapore, Singapore (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Branch Operations in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 10589 jobs in Singapore and 9586 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Branch Operations roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Branch Operations Executive Job?

    Great news! is currently hiring and seeking a Branch Operations Executive to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at RHB Singapore adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Singapore laws and regulations
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  • Interview Tips for Branch Operations Executive Job Success
    RHB Singapore interview tips for Branch Operations Executive

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the RHB Singapore's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
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    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
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    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

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