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Cloud Service Delivery Manager Job Opening In Singapore, Singapore – Now Hiring Adecco


Job description

Are you passionate about delivering high-quality cloud services and leading operational excellence?

We're looking for a Cloud Service Delivery Manager (SDM) to join our growing team!

As the SDM, you'll be the bridge between technology and customer satisfaction-ensuring our cloud environments (AWS, Azure, or both) are operating efficiently, securely, and in line with SLAs. You'll work closely with DevOps, Cloud Operations, and Cybersecurity teams to drive high standards in service delivery and continuous improvement.

Key Responsibilities



  • Oversee the end-to-end delivery of cloud services across AWS or Azure.




  • Manage daily operations, including incident resolution, change control, and problem management.




  • Ensure services meet SLAs, performance targets, and customer expectations



  • Act as the primary contact for client communication, issues, and service requests.




  • Lead regular service reviews and provide operational insights.




  • Advocate for client needs and coordinate with internal teams to deliver value.



  • Utilize tools like CloudWatch and Azure Monitor for real-time visibility and performance tracking.




  • Drive proactive issue identification and root cause analysis.




  • Lead continuous improvement initiatives focused on performance, scalability, and cost efficiency.



  • Manage resource allocation and capacity planning based on demand and workload trends.




  • Optimize infrastructure usage to balance performance and cost.



  • Ensure compliance with internal standards and regulatory requirements.




  • Collaborate with security teams to uphold strong security controls and address vulnerabilities.



  • Produce detailed reports on SLAs, KPIs, incidents, and service health.




  • Maintain accurate documentation on cloud architecture and operational processes.


  • Qualifications:


  • Bachelor's degree in Computer Science, IT, or a related field.




  • 4-5 years of experience in service delivery management.




  • Minimum 3 years of experience specifically in cloud service delivery or operations.


  • Technical Skills:


  • Hands-on expertise with AWS, Azure, or GCP.




  • Familiar with monitoring tools like CloudWatch, Azure Monitor, etc.




  • Solid understanding of DevOps, ITIL, and incident/problem/change management processes.




  • Experience in cost management / FinOps for cloud services.




  • Familiarity with automation tools to streamline service efficiency.


  • Soft Skills:


  • Strong communication and leadership skills.




  • Excellent client relationship management.




  • Analytical mindset with a drive for continuous improvement.


  • What's next:


    Ready to take the next step in your career?

    Apply now!


    Apply today by clicking on the link provided.

    Please note that only shortlisted candidates will be contacted.


    Do note that we will only be in touch if your application is shortlisted.

    Name: Sachet Sethi

    Required Skill Profession

    Operations Specialties Managers


    • Job Details

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    Unlock Your Cloud Service Potential: Insight & Career Growth Guide


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    Are You Looking for Cloud Service Delivery Manager Job?

    Great news! is currently hiring and seeking a Cloud Service Delivery Manager to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Adecco adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Singapore laws and regulations

    What Is the Average Salary Range for Cloud Service Delivery Manager Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Cloud Service Delivery Manager?

    Key qualifications for Cloud Service Delivery Manager typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for Cloud Service Delivery Manager Job Success

    Adecco interview tips for Cloud Service Delivery Manager

    Here are some tips to help you prepare for and ace your Cloud Service Delivery Manager job interview:

    Before the Interview:

    Research: Learn about the Adecco's mission, values, products, and the specific job requirements and get further information about

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