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Urgent! contact centre agent Job Opening In Tai Seng – Now Hiring Terra Systems Pte Ltd
ABOUT TERRA SYSTEMS
Since 2003, Terra International has been a trusted leader in IT systems integration, delivering customized, efficient, and cost-effective solutions to SMEs and government agencies.
Headquartered in Singapore, we operate in over 10 countries across the Asia Pacific.
At Terra Systems, we specialize in Data & Voice Networking, Contact Centre Solutions, Software Engineering, and Managed Services.
Our mission is to empower clients with cutting-edge technology, enhancing productivity, efficiency, and customer satisfaction.
With strategic partnerships and a team of skilled professionals, we ensure that organizations stay ahead in today's fast-moving digital landscape.
Visit us at terra.systems to learn more.
ABOUT THE ROLE
Are you calm under pressure?
Do you thrive in high-stakes situations?
As an SCDF CALL OPERATOR, you'll be the critical link between emergencies and life-saving response teams.
Your voice will provide reassurance, your quick thinking will guide urgent situations, and your decisions could make all the difference.
This is more than just a job, it's a mission.
Join us and be part of a frontline emergency response team that directly impacts lives.
Location: UBI, SINGAPORE
Role: SCDF CALL OPERATOR
Shift Pattern: 2 days work, 2 days off (12-hour shifts)
Day 1: 8:00 AM – 8:00 PM
Day 2: 8:00 PM – 8:00 AM
Day 3 & 4: Off
RESPONSIBILITIES
WHAT WE ARE LOOKING FOR
Skills & Attributes:
Strong ability to stay calm under pressure and make quick decisions.
IMPORTANT
All shortlisted participants will be required to go through
Following the assessment and test, candidates will undergo a 2-week training course and 3 weeks of OJT.
FULL attendance for the 2-week training course and 3-week OJT will be necessary, during which training allowance will be paid.
Please note that the training course will be held daily at JALAN BAHAR (except first day at Ubi)
The training is estimated to take place from 3-21 November 2025.
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Unlock Your contact centre Potential: Insight & Career Growth Guide
Real-time contact centre Jobs Trends in Tai Seng, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for contact centre in Tai Seng, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 1901 jobs in Singapore and 3 jobs in Tai Seng. This comprehensive analysis highlights market share and opportunities for professionals in contact centre roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Terra Systems Pte Ltd is currently hiring and seeking a contact centre agent to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: contact centre agent Jobs Tai Seng.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Terra Systems Pte Ltd adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a contact centre agent Jobs Singapore varies, but the pay scale is rated "Standard" in Tai Seng. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for contact centre agent typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for contact centre agent, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your contact centre agent interview at Terra Systems Pte Ltd, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Terra Systems Pte Ltd's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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