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CRM Executive Job Opening In Central Singapore Community Development Council – Now Hiring Chow Tai Fook Jewellery Group


Job description

About Chow Tai Fook

Joining Chow Tai Fook Jewellery means stepping into a prestigious legacy that combines artistry and tradition with a modern, confident approach since 1929.

For almost 100 years, our dedication to creating the finest designs has held true by weaving together unmatched craftsmanship and authentic heritage.

This is made possible by the people and culture we embrace and embody as the leading jewellery company from Asia.

We are Chinese house of timeless craft and beauty.

We prioritise employee well-being, offering comprehensive wellness programs designed to support your health in all areas.

Our strong focus on career development provides ample opportunities for personal growth, skills enhancement, and advancement.

By joining Chow Tai Fook Jewellery, you will be at the forefront of innovation in the luxury retail industry, influencing a global audience through a network of over 7,000 shops worldwide.

We welcome you on our Group's journey to be the most trusted jewellery group that is a lifetime partner for every generation.

Job Responsibilities:

CRM Strategy Development & Execution:

  • Propose and to manage loyalty programs that reward customers for repeat purchases, referrals, or engagement with the brand.

  • Assist in design and implement strategies to enhance customer retention, loyalty, and lifetime value (CLV).

    This includes segmenting customers based on behavior, preferences, and purchasing history.

  • Monitors competitor activity and brainstorms potential improvements or changes in marketing strategy, products, or services.

Customer Data Management & Segmentation:

  • Analyze customer data to generate insights and identify high-value segments for personalized marketing and targeted clienteling strategies.

Reporting & Insights

  • Provide reports on client behavior, sales contribution, and campaign effectiveness.

  • Provide actionable insights to inform future CRM initiatives and enhance customer engagement.

Campaign & Event Management

  • Plan and execute CRM-driven marketing campaigns (email, SMS, direct mail).

  • Collaborate with marketing and retail teams to align messaging and timely execution.

  • Track performance metrics like open rates, conversion rates, and ROI.

  • Coordinate client engagement initiatives, including exclusive events (e.g., product launches, private previews), managing guest lists, RSVPs, and post-event follow-ups.

Brand Communication:

  • Support the team in participating in any Public Relations events related to promoting the company's brand.

  • Identify and manage external partners to maximize brand exposure e.g. events, livestreaming, managing KOLs.

Requirements:

  • Relevant certificate in Business or marketing.

  • Minimum 2 years of experience in branding and marketing.

    Proven track records in executing successful CRM campaigns and customer retention program.

  • Proficient in Microsoft Excel and data analysis.

  • Strong analytical skills with the ability to interpret customer data and derive actionable insights.

  • Excellent writing abilities and interpersonal communication skills.

  • Able to work independently under tight deadlines

Required Skill Profession

Other General


  • Job Details

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Unlock Your CRM Executive Potential: Insight & Career Growth Guide


Real-time CRM Executive Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for CRM Executive in Central Singapore Community Development Council, Singapore, highlighting market share and opportunities for professionals in CRM Executive roles.

27472 Jobs in Singapore
27472
24506 Jobs in Central Singapore Community Development Council
24506
Download Crm Executive Jobs Trends in Central Singapore Community Development Council and Singapore

Are You Looking for CRM Executive Job?

Great news! is currently hiring and seeking a CRM Executive to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Chow Tai Fook Jewellery Group adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for CRM Executive Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Central Singapore Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for CRM Executive?

Key qualifications for CRM Executive typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for CRM Executive?

To improve your chances of getting hired for CRM Executive, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for CRM Executive Job Success

Chow Tai Fook Jewellery Group interview tips for CRM Executive

Here are some tips to help you prepare for and ace your CRM Executive job interview:

Before the Interview:

Research: Learn about the Chow Tai Fook Jewellery Group's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your CRM Executive interview at Chow Tai Fook Jewellery Group, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Chow Tai Fook Jewellery Group's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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