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Urgent! Customer Care Advisor, Up to 2200, East, 1 year, exp req - Job Opening In Central Singapore Community Development Council – Now Hiring RecruitFirst Pte. Ltd
RecruitFirst is hiring
You will be outsourced/deployed to:
Location: East/Central
Pay: Up to $2200
Working hours: Mon – Fri, 9am – 6pm or 11am – 7pm
Responsibilities:
Answering customer inquiries through various channels like emails, live chats via WhatsApp, and social media based on SLA
Providing accurate and timely information about the company's products or services based on the defined set of QnA
Resolving customer issues efficiently and in a friendly manner
De-escalating/escalating situations and handling frustrated or upset customers with empathy and proactive follow-up
Document/ update the QnA depository to ensure the knowledge is updated with standard answers/ future reference
Raise issue ticket via internal system to IS, Network team relating to customer issue and close the loop with the customers by providing updates and solution
Provide weekly report – SLA, key queries, new escalation/ topics from customer queries
Requirements:
Previous experience working in a customer-facing role/ contact centre/ telemarketing
Proficiency in using a computer, ability to quickly learn how to use different software
Process-oriented and customer-oriented mindset
Highly proficient in both written and verbal English to communicate effectively with our consumers
Healthy employment record
Singaporeans only
Interested applicants to send resume in word or PDF format to along with FULL NAME and quote ALCCA
Do take note that only shortlisted candidates will be notified
Loh Yew Fong
Outsourcing team
RecruitFirst Pte Ltd
E.A. 13C6342
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Unlock Your Customer Care Potential: Insight & Career Growth Guide
Real-time Customer Care Jobs Trends in Central Singapore Community Development Council, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Care in Central Singapore Community Development Council, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 7566 jobs in Singapore and 6978 jobs in Central Singapore Community Development Council. This comprehensive analysis highlights market share and opportunities for professionals in Customer Care roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! RecruitFirst Pte. Ltd is currently hiring and seeking a Customer Care Advisor, Up to 2200, East, 1 year, exp req to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Care Advisor, Up to 2200, East, 1 year, exp req Jobs Central Singapore Community Development Council.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at RecruitFirst Pte. Ltd adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Care Advisor, Up to 2200, East, 1 year, exp req Jobs Singapore varies, but the pay scale is rated "Standard" in Central Singapore Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Care Advisor, Up to 2200, East, 1 year, exp req typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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