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Customer Care Agent - Back End (Up 2750 Gross, North, Tech) Entry welcome Job Opening In Midview High School – Now Hiring RecruitFirst Pte. Ltd


Job description

Working location: Midview City (Nearest MRT: Brighthill) 
Duration: 1 year renewable basis 
Salary: $2,550 per month basic + $10 per day shift allowance (for 2pm-11pm shifts) + KPI incentives ($200) + performance bonus 
Working hours: 5 days a week rostered on both weekdays & weekends.


Shift A: 7am – 4pm 
Shift B: 9am – 6pm 
Shift C: 2pm – 11pm

please be open to all shift, they will roster you any of the shift on a fixed basis, you may be asked your preferred shift, but ultimately will still need to follow their manpower needs.

Job scope:

  • Answer all open/escalated issues with urgency correspondence from customers, via call, email or salesforce.

    (No in-person handling) (within stipulated SLAs) – Average 12 cases per day
  • No compliance critical mistakes
  • Investigate, review, and complete all unresolved issues from all regulatory
  • Monitor and report potential risks such as outages or bugs, non-compliance

Requirements

  • Reliable, good attitude, willing to go the extra mile kind of personality and has good command of English
  • Min O levels or equivalent
  • Handled escalation complaints before

Interested applicants, please send your resume to (at) or click Apply Now below
Alicia Lim Si Le
R
EA License No. 13C
Only shortlisted candidates will be contacted.Thank you
RecruitFirst is Hiring You'll be deployed to the above.

Required Skill Profession

Other General


  • Job Details

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Unlock Your Customer Care Potential: Insight & Career Growth Guide


Real-time Customer Care Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Care in Midview High School, Singapore, highlighting market share and opportunities for professionals in Customer Care roles.

6460 Jobs in Singapore
6460
5 Jobs in Midview High School
5
Download Customer Care Jobs Trends in Midview High School and Singapore

Are You Looking for Customer Care Agent Back End (Up 2750 Gross, North, Tech) Entry welcome Job?

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