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Urgent! Customer Experience Consultant Job Opening In Singapore, Singapore – Now Hiring Lumens Pte Ltd
Overview
Founded in 2014, Lumens Group is leading the transformation of the mobility industry in Singapore.
We have successfully built one of Singapore's largest car fleets and expanded our offerings to personal and corporate leasing, purchasing and financing.
As we enter a new phase, we're building an integrated ecosystem for merchants and consumers, driven by advanced technology and a mission to enrich everyday life.
Your Role
We are looking for a friendly and professional
Customer Experience Consultant
to join us in
Singapore , steering our customer service to new heights.
Responsibilities
Provide stellar after-sales support to our drivers, ensuring they have a smooth ride with Lumens.
Be the first point of contact for drivers' requests and concerns, resolving them with efficiency and care.
Regularly follow up with drivers to gather feedback and check on their experience.
Identify opportunities for re-contract deals, and upsell better vehicles or longer lease contracts.
Build strong, lasting relationships with our drivers, ensuring they always feel part of the Lumens family.
Keep customers updated on the latest promotions and product offerings.
Qualifications
At least 2 years of experience in a customer-focused role, such as Sales, Account Manager or Customer Service.
A passion for helping and interacting with people.
Strong problem-solving skills, with a knack for resolving issues swiftly and satisfactorily.
Excellent communication skills and a proactive, empathetic approach to customer service.
The ability to identify sales opportunities without ever losing that personal, caring touch.
Able to work 5.5 days.
Ready to Drive the Extra Mile?
Send your resume that showcases your unique spark to us today.
If your journey aligns with ours, we'll get in touch soon!
Be part of a journey that matters and help us turn every drive into a delightful experience!
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Unlock Your Customer Experience Potential: Insight & Career Growth Guide
Real-time Customer Experience Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Experience in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 6448 jobs in Singapore and 5501 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Customer Experience roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Lumens Pte Ltd is currently hiring and seeking a Customer Experience Consultant to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Experience Consultant Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Lumens Pte Ltd adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Experience Consultant Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Experience Consultant typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Experience Consultant, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Experience Consultant interview at Lumens Pte Ltd, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Lumens Pte Ltd's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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