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Urgent! Customer Operations Assistant Job Opening In Singapore, Singapore – Now Hiring Atlas

Customer Operations Assistant



Job description

Atlas is building the operating system for restaurants.

The easiest way to start, run and grow any restaurant online and offline.

Atlas helps restaurants power online storefronts, point of sale, 3rd party logistics, sync with food platforms, activate customer loyalty, connect with other tools, leverage AI and a lot more.

Team and investors are from Grain, Accenture, Microsoft, Udacity, McKinsey, Salesforce, Y Combinator and others.

Read our hiring memo .

Role information

  • We’re creating a small pool we can call on to prep and install hardware at merchant sites, maintaining high standards in all interactions, and driving customer satisfaction and NPS up up up.
  • Team: Customer Ops
  • Location: Singapore, in-person
  • Working hours: Part-time (contract); ~20 hrs/week (varies by season); mostly office hours.
  • Pay: $15–20/hour (based on experience & reliability)

What you’ll do

  • Follow checklists to prepare and install hardware in Atlas office > then install/deliver to restaurants: Install printers, tablets, stands, kiosks, payment terminals, etc.
  • Arrange the cables neatly, label the devices, run basic tests, capture photos, and get sign-offs from the onboarding team.
  • Do a light back-office setup when needed (create brands, outlets, menus) for your favourite restaurants in Atlas.
  • Report issues fast; escalate when something blocks progress, track stock + place new re-stock orders, etc.
  • Any other ad hoc tasks as assigned from time to time.

Requirements

  • Hands-on and detail-obsessed; follow checklists precisely.
  • Proven experience dealing with customers.
  • Tech-savvy: pairing Bluetooth/Wi-Fi devices, scanning QR codes, basic network settings.
  • Reliable and punctual.
  • Speaks and writes clearly and articulately.
  • Comfortable working on-site in restaurants and lifting/positioning devices/stands.
  • Ability to handle ambiguity.
  • Lives in Singapore and has a valid working pass.
  • Bonus: Proven track record in operations or customer-facing roles, preferably in the restaurant or hospitality industry.

Benefits

  • Work with a fast-growing, at the same time, lean and mean team, to make real-world impact.
  • Have a lot of ownership and drive your own results and progression.
  • Smart people who sweat the details and push for the highest standards.
  • Training and in-house opportunities to help you grow.


Required Skill Profession

Information And Record Clerks



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    Unlock Your Customer Operations Potential: Insight & Career Growth Guide


  • Real-time Customer Operations Jobs Trends in Singapore, Singapore (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Operations in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 12188 jobs in Singapore and 10372 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Customer Operations roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Customer Operations Assistant Job?

    Great news! is currently hiring and seeking a Customer Operations Assistant to join their team. Feel free to download the job details.

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  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Atlas adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Singapore laws and regulations
  • What Is the Average Salary Range for Customer Operations Assistant Positions?

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  • Interview Tips for Customer Operations Assistant Job Success
    Atlas interview tips for Customer Operations Assistant

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Atlas's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Customer Operations Assistant interview at Atlas, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Atlas's products or services and be prepared to discuss how you can contribute to their success.

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