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Customer Service Admin Job Opening In North West Community Development Council – Now Hiring Aspress Shipping (S) Pte Ltd


Job description

Aspress Shipping (S) Pte Ltd is hiring a Full time Customer Service Admin role in Bukit Batok, Singapore.

Apply now to be part of our team.

Job summary:

  • Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon

CUSTOMER SERVICE OFFICER (FREIGHT FORWARDING) Job Highlights

  • Good

Working Environment

  • Career Progression Opportunities
  • 5 Days

Work Week Responsibilities

  • Attend to customer, agent enquiries & complaints
  • Carrier negotiation & booking
  • Check sailing schedule and cargo status
  • Arrange trucking and stuffing
  • Prepare shipping documents for export & import (FCL, LCL , Cross Trade, Air

Freight etc)

  • Assist in bill of lading (BL), certificates of origin (COO), cargo insurance,

PM4, SI, MSDS and other cargo acceptance documentation

  • Co-ordinate & monitor shipment with carriers and clients
  • Process custom clearance & permit if needed
  • Send pre alert shipping documents & invoice to customer
  • Liaise with accounts dept to make payment to carriers
  • Verify vendor invoices with job no.

to accounts dept for payment processing

  • Reporting of cargo issues
  • Support in all aspect of sales and operational activities
  • Assist in job closing and billing when required
  • General admin duties and other ad-hoc duties as assigned by the supervisor

Requirement

  • At least Nitec/Diploma in Logistics/Supply Chain Management/Shipping or

equivalent;

  • Good communication and interpersonal skills to develop strong working

relationships (both internal and external);

  • Good problem-solving skills and able to work under pressure;
  • Well-organized, willing to learn, able to work in fast pace environment;
  • Able to work independently or in a team-based environment;
  • Proficient in MS Office applications, Portnet, Customs Permit;
  • At least 1 year of relevant experience in the import/export freight forwarding

industry.

Training is provided;

  • Bilingual in English, Mandarin to liaise with mandarin speaking associates;
  • Prior experience with freight/shipping customer service would be advantageous.

  • Full-Time permanent position

Company Overview We are a resourceful and proficient one-stop freight forwarding company with a worldwide network of agencies.

We deliver all types of cargoes to just about any destination promptly and cost effectively.

Our philosophy is to provide personalised and high-quality freight services to our corporate and individual customers worldwide.

Recognized for SME100 Awards as fast-moving, profitable, and trustworthy businesses within the Small and Medium Enterprise (SME) sector in Southeast Asia.

Additional Company Information Registration No E Industry: Transportation / Logistics / Shipping Benefits & Others: Medical claim, AWS, Regular hours: Mondays to Fridays 9-6pm, Business Attire, Others

Required Skill Profession

Other General


  • Job Details

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Unlock Your Customer Service Potential: Insight & Career Growth Guide


Real-time Customer Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in North West Community Development Council, Singapore, highlighting market share and opportunities for professionals in Customer Service roles.

10980 Jobs in Singapore
10980
1782 Jobs in North West Community Development Council
1782
Download Customer Service Jobs Trends in North West Community Development Council and Singapore

Are You Looking for Customer Service Admin Job?

Great news! is currently hiring and seeking a Customer Service Admin to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Aspress Shipping (S) Pte Ltd adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Customer Service Admin Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in North West Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Service Admin?

Key qualifications for Customer Service Admin typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Service Admin?

To improve your chances of getting hired for Customer Service Admin, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Service Admin Job Success

Aspress Shipping (S) Pte Ltd interview tips for Customer Service Admin

Here are some tips to help you prepare for and ace your Customer Service Admin job interview:

Before the Interview:

Research: Learn about the Aspress Shipping (S) Pte Ltd's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Service Admin interview at Aspress Shipping (S) Pte Ltd, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Aspress Shipping (S) Pte Ltd's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Service Admin Positions

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