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Urgent! Customer Service Advisor Job Opening In Singapore, Singapore – Now Hiring Hastings Deering
Company :
Vantage Automotive LimitedAttending to the needs of the customers professionally and promptly under the department, ensuring the customer’s waiting time is kept to a minimum.
Liaise with Workshop to get an accurate vehicle diagnosis and provide professional advice for appropriate repairs servicing or technical assistance.
Coordinate with relevant parties such that the repair or service is done according to the customer's needs and in accordance with the manufacturer's guidelines.
Keep customers updated and follow up with the progress of the work.
Assist in the daily operation of the reception.
Track backorder parts arrival status to follow up with the customer to fix a workshop appointment for the installation.
Manage customer expectations and keep customer complaint ratio at the minimum by providing the utmost urgency and attention to every customer feedback.
To meet after-sales target as set by principal/ company.
Actively promote and upsell after-sales parts, accessories, packages (service and extended warranty) and etc.
to increase the after-sales revenue.
Monitor, track, and close any outstanding and WIP repair orders, purchase orders, and after-sales related documents on a timeline basis.
Upkeep tidiness & cleanliness of the desk/ work area.
Any ad hoc tasks assigned by Service Manager
Requirements
Minimum Diploma in Mechanical Engineering or equivalent.
Class 3 driving license
Minimum 3 years working experience in relevant customer service industry, preferably working with EV Vehicle portfolios.
Proactive and independent with a positive attitude.
Working Location: Paya Lebar (Shell)
✨ Smart • Intelligent • Private • Secure
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Unlock Your Customer Service Potential: Insight & Career Growth Guide
Real-time Customer Service Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Service in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 10979 jobs in Singapore and 9023 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Customer Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Hastings Deering is currently hiring and seeking a Customer Service Advisor to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Service Advisor Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Hastings Deering adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Service Advisor Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Service Advisor typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Service Advisor, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Service Advisor interview at Hastings Deering, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Hastings Deering's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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