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Urgent! Customer Service Exe. / Jurong HQ Job Opening In Singapore, Singapore – Now Hiring Target Recruitment Pte Ltd

Customer Service Exe. / Jurong HQ



Job description

Overview

To assist the Senior Manager in the implementation of Customer Service ADMIN Tasks and Duties: Tenants & Subscribers Support

Responsibilities

  1. Receive and attend to Customer’s Enquiry, Feedback and Complaints.

    Analyze the Requests / Complaints, Channel to Relevant Staffs for Follow-up Action, and ensure all CASES are Attended to Promptly.

  2. Monitor and prepare reports on Customer Survey, and Customer Service Programs in the ERP / CRM Systems.

  3. Organization of Company’s Functions and Community Activities as Assigned By Superiors
  4. Preparation, Explanation, Negotiation of Our Company’s Security Technologies Services Agreement Contracts, Rates Reduction, Termination Notice, including Dismantling, Compensation.

  5. Managing Tenants of Multi-Tenanted Buildings including incoming and outgoing Tenants, Promotion of Our Service to the Tenants.

  6. Digital Marketing Service Support for Company’s Website, Platform to Existing Subscribers and Business Associates.

  7. Follow Up Customers’, Subscribers’ & Tenants Attendance from Website – ADMIN WORK

Qualifications

Working Hours: Mon – Fri, 8.30am – 5.30pm

  • Good Communication and Telephone Technique
  • Good Interpersonal, Writing, Analytical & Negotiation Skills

Others: Company located in the Jurong area.

Contact:

Job category: Customer Service/ Call Centres Telemarketing

#J-18808-Ljbffr


Required Skill Profession

Customer Service



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    Unlock Your Customer Service Potential: Insight & Career Growth Guide


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