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Urgent! Customer Service Executive - E-commerce Job Opening In Singapore, Singapore – Now Hiring JIJI PTE. LTD.
Job Description
As a Customer Service Executive at JIJI PTE LTD, you will be the frontline of our e-commerce operations, supporting customers across multiple platforms.
You'll handle enquiries, resolve issues, and ensure every customer enjoys a seamless shopping experience—from order to delivery.
Key Responsibilities
Respond promptly to customer enquiries via chat, email, and phone
Assist customers with order tracking, product enquiries, and aftersales support
Coordinate with logistics and internal teams to resolve delivery or stock issues
Handle return/exchange requests and follow up with customers professionally
Update customers on order statuses and ensure timely resolution of issues
Maintain service quality and support platform ratings (e.g. Shopee, Lazada, website)
Requirements
Entry-level candidates are welcome; training provided
Strong communication and problem-solving skills
Customer-first mindset and a calm, professional attitude
Able to multi-task in a fast-paced, e-commerce environment
Why Join Us?
Friendly and supportive team culture
Opportunities to grow within a fast-moving e-commerce company
Apply now
and help us deliver better online shopping experiences at JIJI!
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Unlock Your Customer Service Potential: Insight & Career Growth Guide
Real-time Customer Service Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Service in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 10979 jobs in Singapore and 9023 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Customer Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! JIJI PTE. LTD. is currently hiring and seeking a Customer Service Executive E commerce to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Service Executive E commerce Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at JIJI PTE. LTD. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Service Executive E commerce Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Service Executive E commerce typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Service Executive E commerce, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Service Executive E commerce interview at JIJI PTE. LTD., research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the JIJI PTE. LTD.'s products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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