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Customer Service Executive Job Opening In Jurong West – Now Hiring MMC Success Pte. Ltd.


Job description

  • Globally Recognized Company
  • Competitive Rewards and Benefits
  • Career Growth and Development Pathways

Requirements:

  • Respond promptly and professionally to customer inquiries, service requests, and complaints
  • Handle customer feedback or complaints and follow up to ensure resolution
  • Serve as the first point of contact for customers via phone, email, and in-person interactions
  • To receive all enquiries, take note of the caller's particulars such as name, position, Company, telephone and other relevant details for subsequent follow-up by Business Development team
  • Monitor and manage collection schedules and purchase order
  • Provide administrative support related to customer billing, issue service engagement form or eSEF, compliance documentation and consolidate monthly report for customer
  • Assist Customer Service Manager in improving customer satisfaction by gathering feedback and recommending process improvements
  • To update customer database in respect of customers and potential customers
  • Coordinate with internal departments such as operations, logistics, billing and site operations teams to ensure timely waste collection and service delivery as per customer request

Responsibilities:

  • Diploma or higher qualification in a relevant field
  • Minimum 2 years of relevant working experience preferred
  • Strong adaptability, analytical, and problem-solving skills
  • Excellent communication skills with a pleasant and professional demeanor

How to Apply:

Interested candidates, please submit your updated resume in MSWORD format by using Apply Now button

*We regret only shortlisted candidates will be notified.*

Important Note: MMC Success Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Cheah Man Cheng

Registration Number: R

EA License No: 22C1107

Required Skill Profession

Other General


  • Job Details

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Unlock Your Customer Service Potential: Insight & Career Growth Guide


Real-time Customer Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in Jurong West, Singapore, highlighting market share and opportunities for professionals in Customer Service roles.

10951 Jobs in Singapore
10951
379 Jobs in Jurong West
379
Download Customer Service Jobs Trends in Jurong West and Singapore

Are You Looking for Customer Service Executive Job?

Great news! is currently hiring and seeking a Customer Service Executive to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at MMC Success Pte. Ltd. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Customer Service Executive Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Jurong West. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Service Executive?

Key qualifications for Customer Service Executive typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Service Executive?

To improve your chances of getting hired for Customer Service Executive, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Service Executive Job Success

MMC Success Pte. Ltd. interview tips for Customer Service Executive

Here are some tips to help you prepare for and ace your Customer Service Executive job interview:

Before the Interview:

Research: Learn about the MMC Success Pte. Ltd.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Service Executive interview at MMC Success Pte. Ltd., research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the MMC Success Pte. Ltd.'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Service Executive Positions

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