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Customer Service Executive (SAP and Order Management / up to 5000) Job Opening In North East Community Development Council – Now Hiring Stafflink Services Pte Ltd


Job description

*Tampines bus transport pick up

*Hybrid 2 days work from home per week - Working hours: 8.30am to 5.30pm, Monday to Friday

*Minimum 2–3 years' experience in SAP SD module is a MUST, handling high-volume Order-to-Cash (OTC) transactions — from order entry, delivery, invoicing to payment follow-up.

*Permanent role with one of the world's leading chemical manufacturing company

*On point bonuses of around 2 months

Key Role:

  • Main point-of-contact for customer enquiries and follow-ups
  • Liaise with Hub for order escalations and coordinate with Sales
  • Arrange local delivery, stock transfers between local customers, CMA, and 3PL

Responsibilities:

  • Handle all sales and customer escalations; coordinate closely with APTC to ensure smooth order processing
  • Screen customers for compliance with Singapore export laws, US embargo/export controls, and company trade guidelines before shipment
  • Liaise with government agencies (Singapore Customs, SCDF, CNB, NaCWC, HAS, SPF, EPM-PCD) to ensure full regulatory compliance
  • Support sales by calling customers for advance stock orders and handling non-chemical POs
  • Coordinate packing, booking, shipping of goods and samples; perform related SAP transactions
  • Prepare SOAs, follow up on outstanding payments to minimise AR overdue
  • Check and verify invoices from logistics partners and freight forwarders; ensure accurate customer billing
  • Update product lists for Finance to apply for AFTA, AKFTA, AJCEP schemes
  • Monitor customer order status vs sales forecast and provide regular reports
  • Provide supporting documents for audits as needed
  • Participate in stock-take exercises when required

Requirements:

  • Diploma in Business, Supply Chain Management, or related field
  • Minimum 3 years' experience in Customer Service or Supply Chain roles
  • Strong hands-on experience with SAP SD module and Order-to-Cash (OTC) processes; S4 Hana is a plus
  • Dangerous goods experience preferred but NOT a must

Should you be keen to explore the opportunity, click APPLY

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Marcus Liu

EA Personnel Reg.

No.: R

Required Skill Profession

Other General


  • Job Details

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Unlock Your Customer Service Potential: Insight & Career Growth Guide


Real-time Customer Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in North East Community Development Council, Singapore, highlighting market share and opportunities for professionals in Customer Service roles.

10980 Jobs in Singapore
10980
1808 Jobs in North East Community Development Council
1808
Download Customer Service Jobs Trends in North East Community Development Council and Singapore

Are You Looking for Customer Service Executive (SAP and Order Management / up to 5000) Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Stafflink Services Pte Ltd adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Customer Service Executive (SAP and Order Management / up to 5000) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in North East Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for Customer Service Executive (SAP and Order Management / up to 5000) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Customer Service Executive (SAP and Order Management / up to 5000) Job Success

Stafflink Services Pte Ltd interview tips for Customer Service Executive (SAP and Order Management / up to 5000)

Here are some tips to help you prepare for and ace your Customer Service Executive (SAP and Order Management / up to 5000) job interview:

Before the Interview:

Research: Learn about the Stafflink Services Pte Ltd's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

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Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

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By following these tips, you can increase your chances of making a positive impression and landing the job!

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