• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Singapore Jobs Expertini

Customer Service Executive Job Opening In singapore, Singapore – Now Hiring Cornerstone Global Partners


Job description

Job description
Key Responsibilities:
  • Provide high-level telephone, email, and web chat support for our clients’ products.
  • Answer global customer queries concerning content/data, product navigation, billing/account administration, and more.
  • Provide professional-level support to retain client customers and increase customer loyalty.
  • Multitask, prioritize, and enthusiastically resolve customers' concerns while consistently providing superior levels of customer service.
  • Ensure all relevant procedures are followed from beginning to resolution.
  • Ensure all key performance indicators and service levels are met.
  • Actively seek out opportunities for self-improvement and participate in new product and procedural training.
  • Work with other departments to ensure escalated issues are handled efficiently and correctly.
Qualifications:
Required:
  • Singaporean / PR
  • Highly proficient in Mandarin and Cantonese, for both written and verbal communication within a corporate environment.
  • Fluent in English, for both written and verbal communication.
  • Commitment to customer satisfaction with the ability to build and develop relationships to identify problems, assess needs, and find solutions.
  • Ability to listen, empathize, and effectively handle challenging customer inquiries in a professional and pleasant manner.
  • Ability to maintain a positive attitude in an often busy and stressful environment.
  • Ability to understand new technical systems and applications quickly.
  • Attention to detail and the ability to multitask, prioritize, and meet deadlines.
  • Positive outlook on change and flexible approach to team-based work environment and structure.
  • Ability to follow a large set of procedural guidelines and to be independently resourceful when investigating/researching complex customer queries.
Preferred:
  • Experience in a contact centre and/or customer service environment.
Desired:
  • Salesforce experience a plus
  • Desire to grow within the company
  • College degree desired
  • Previous research experience desired

Required Skill Profession

Information And Record Clerks


  • Job Details

Related Jobs

I Can Read hiring CUSTOMER SERVICE EXECUTIVE /SENIOR CUSTOMER SERVICE EXECUTIVE Job in singapore, singapore, singapore, singapore, Singapore
I Can Read
singapore, singapore, singapore, singapore, Singapore
International SOS hiring Customer Service Executive Job in Singapore
International SOS
Singapore
ACExcellent Consulting hiring Customer Service Executive Job in singapore, singapore, singapore, singapore, Singapore
ACExcellent Consulting
singapore, singapore, singapore, singapore, Singapore
Flintex Consulting Pte Ltd hiring Customer Service Executive Job in Singapore
Flintex Consulting Pte Ltd
Singapore
People Profilers hiring Customer Service Executive Job in Singapore
People Profilers
Singapore
Flintex Consulting Pte Ltd hiring Customer Service Executive Job in Singapore
Flintex Consulting Pte Ltd
Singapore
Flintex Consulting Pte Ltd hiring Customer Service Executive Job in singapore, singapore, Singapore
Flintex Consulting Pte Ltd
singapore, singapore, Singapore
Flintex Consulting Pte Ltd hiring Customer Service Executive Job in Singapore
Flintex Consulting Pte Ltd
Singapore
Hatch Asia hiring Customer Service Executive Job in Singapore
Hatch Asia
Singapore
Anradus Pte Ltd hiring Customer Service Executive Job in sg, sg, Singapore
Anradus Pte Ltd
sg, sg, Singapore
RecruitFirst hiring customer service executive Job in Singapore
RecruitFirst
Singapore
Anradus Pte Ltd hiring Customer Service Executive Job in singapore, singapore, Singapore
Anradus Pte Ltd
singapore, singapore, Singapore
Anradus Pte Ltd hiring Customer Service Executive Job in singapore, sg, singapore, sg, Singapore
Anradus Pte Ltd
singapore, sg, singapore, sg, Singapore
Snaphunt hiring Customer Service Executive Job in singapore, singapore, singapore, singapore, Singapore
Snaphunt
singapore, singapore, singapore, singapore, Singapore
SuperClean SG hiring Customer Service Executive Job in Singapore
SuperClean SG
Singapore
People Profilers hiring Customer Service Executive Job in Singapore
People Profilers
Singapore
People Profilers hiring Customer Service Executive Job in Singapore
People Profilers
Singapore
Flintex Consulting Pte Ltd hiring Customer Service Executive Job in Singapore
Flintex Consulting Pte Ltd
Singapore
Flintex Consulting Pte Ltd hiring Customer Service Executive Job in Singapore
Flintex Consulting Pte Ltd
Singapore
Flintex Consulting Pte Ltd hiring Customer Service Executive Job in Singapore
Flintex Consulting Pte Ltd
Singapore
Long Bridge Pte. Ltd. hiring Customer Service Executive Job in Central Singapore Community Development Council, SG.01, Singapore
Long Bridge Pte. Ltd.
Central Singapore Community Development Council, SG.01, Singapore
Snaphunt hiring Customer Service Executive Job in Singapore
Snaphunt
Singapore
LIXIL INTERNATIONAL (Korn Ferry) hiring Customer Service Executive Job in North East Community Development Council, SG.02, Singapore
LIXIL INTERNATIONAL (Korn Ferry)
North East Community Development Council, SG.02, Singapore
MTC Consulting Pte. Ltd. hiring Customer Service Executive Job in North West Community Development Council, SG.03, Singapore
MTC Consulting Pte. Ltd.
North West Community Development Council, SG.03, Singapore
RecruitFirst Pte. Ltd hiring Customer Service Executive Job in Central Singapore Community Development Council, SG.01, Singapore
RecruitFirst Pte. Ltd
Central Singapore Community Development Council, SG.01, Singapore
KASHIN SHIPPING PTE. LTD. hiring Customer Service Executive Job in North East Community Development Council, SG.02, Singapore
KASHIN SHIPPING PTE. LTD.
North East Community Development Council, SG.02, Singapore
TELEPORT GLOBAL LIFESTYLE PTE. LTD. hiring Customer Service Executive Job in Singapore
TELEPORT GLOBAL LIFESTYLE PTE. LTD.
Singapore
Noel Gifts International Ltd hiring Customer Service Executive Job in North East Community Development Council, SG.02, Singapore
Noel Gifts International Ltd
North East Community Development Council, SG.02, Singapore
RK Recruitment Pte. Ltd. hiring Customer Service Executive Job in North East Community Development Council, SG.02, Singapore
RK Recruitment Pte. Ltd.
North East Community Development Council, SG.02, Singapore
SIMCC PTE LTD hiring Customer Service Executive Job in Central Singapore Community Development Council, SG.01, Singapore
SIMCC PTE LTD
Central Singapore Community Development Council, SG.01, Singapore
Snaphunt Pte Ltd hiring Customer Service Executive Job in Singapore
Snaphunt Pte Ltd
Singapore
PO SAN TRANSPORTATION hiring customer service executive Job in North West Community Development Council, SG.03, Singapore
PO SAN TRANSPORTATION
North West Community Development Council, SG.03, Singapore

Unlock Your Customer Service Potential: Insight & Career Growth Guide


Real-time Customer Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in singapore, Singapore, highlighting market share and opportunities for professionals in Customer Service roles.

10843 Jobs in Singapore
10843
8937 Jobs in Singapore
8937
Download Customer Service Jobs Trends in Singapore and Singapore

Are You Looking for Customer Service Executive Job?

Great news! is currently hiring and seeking a Customer Service Executive to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Cornerstone Global Partners adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Customer Service Executive Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Service Executive?

Key qualifications for Customer Service Executive typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Service Executive?

To improve your chances of getting hired for Customer Service Executive, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Service Executive Job Success

Cornerstone Global Partners interview tips for Customer Service Executive

Here are some tips to help you prepare for and ace your Customer Service Executive job interview:

Before the Interview:

Research: Learn about the Cornerstone Global Partners's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Service Executive interview at Cornerstone Global Partners, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Cornerstone Global Partners's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Service Executive Positions

Setting up job alerts for Customer Service Executive is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!