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Customer Service Job Opening In North West Community Development Council – Now Hiring RK Recruitment Pte. Ltd.


Job description

Job Info:

  • Basic salary up to $4,300 + Variable Bonus
  • 5.5-day work week (alternate Saturdays off); regular office hours
  • Located in the West region, with company transport provided from Jurong East
  • Third-Party Logistics (3PL) Company; MNC
  • Candidates with experience in similar roles are welcome to apply for this team-lead opportunity and career growth

Job Responsibilities:

  • Support the Manager in implementing strategies to improve customer service and billing efficiency.

  • Lead and supervise the customer service team.

  • Drive changes to meet quality standards and contractual KPIs.
  • Handle customer inquiries, provide accurate and timely responses, and maintain strong relationships.

  • Manage key operational processes to ensure smooth execution.

  • Prepare and analyze reports on service and billing performance.

  • Collaborate with IT and vendors to implement WMS and SAP process changes.

  • Assist with monthly accruals and billing activities, ensuring KPIs are achieved.

  • Monitor debtor aging and recommend recovery actions.

  • Ensure compliance with company policies, procedures, and safety standards.

  • Perform other duties as assigned.

Job Requirements:

  • Minimum diploma in Logistics, Supply Chain Management, Business Administration, or a related field is preferred.

  • At least 5 years of experience in customer service or shipping documentation within a 3PL environment.

  • Hands-on experience with TradeNet and customs procedures.

  • Proficiency in WMS, SAP, and Microsoft Office.

Please submit your updated resume by using the APPLY NOW BUTTON

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We regret to inform that only shortlisted candidates would be notified
We wish you all the best in your career search.
You are welcome to visit our website at

RK Recruitment Pte Ltd | EA License No.: 20C0280 
Ian Gan Zhi Shen | EA Personnel No.: R

Required Skill Profession

Other General


  • Job Details

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Unlock Your Customer Service Potential: Insight & Career Growth Guide


Real-time Customer Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in North West Community Development Council, Singapore, highlighting market share and opportunities for professionals in Customer Service roles.

10979 Jobs in Singapore
10979
1782 Jobs in North West Community Development Council
1782
Download Customer Service Jobs Trends in North West Community Development Council and Singapore

Are You Looking for Customer Service Job?

Great news! is currently hiring and seeking a Customer Service to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at RK Recruitment Pte. Ltd. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Customer Service Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in North West Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Service?

Key qualifications for Customer Service typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Service?

To improve your chances of getting hired for Customer Service, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Service Job Success

RK Recruitment Pte. Ltd. interview tips for Customer Service

Here are some tips to help you prepare for and ace your Customer Service job interview:

Before the Interview:

Research: Learn about the RK Recruitment Pte. Ltd.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Service interview at RK Recruitment Pte. Ltd., research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the RK Recruitment Pte. Ltd.'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Service Positions

Setting up job alerts for Customer Service is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!