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Urgent! Customer Service Officer (Defects Management) | UP 3000 | 1 Year Job Opening In Central Singapore Community Development Council – Now Hiring PERSOL

Customer Service Officer (Defects Management) | UP 3000 | 1 Year



Job description

Duration: 12 months

Working Location: Tanjong Katong / Bukit Batok

Job Summary:

This role provides a professional TOP handover experience for our customers and to assist in the timely rectification of defects/resolve of customers' complaints satisfactorily, such that the organizational objective of providing quality and unsurpassed service is met.

Responsibilities:

  • Assist the Customer Service team in the liaison with main contractor on handover preparation by ensuring that the handover kit is complete on time with complete information.

  • Conduct quality inspection of 100% of the units to identify defects for rectification, certify unit readiness for handover prior to Notice to Take Possession being served by ensuring that home units handed over to home buyers are in good condition.

  • Ensure defects rectification completed within stipulated timeline by liaising with main contractor and owners on rectification works and arranging joint inspections with owners on completion where necessary.

  • Assist in the resolution of owners' complaints arising from defects and other area and ensure Owners' complaints resolved satisfactorily.

Requirements:

  • Minimum Diploma in Real Estate/Building
  • Minimum 2 – 3 years in real estate and customer service
  • Good written and verbal communications skills
  • Good organizational and problem- solving skills
  • Adaptable to new and changing situations

Interested candidates who wish to apply for the advertised position, please click on Apply Now.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy  You acknowledge that you have read, understood, and agree with GO's Terms of Use  and the Privacy Policy.

If you wish to withdraw your consent, please email us at Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd
• RCB No E
• EA License No. 01C4394
• Reg.

R Mary Joyce Ong)


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    Unlock Your Customer Service Potential: Insight & Career Growth Guide


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