• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Singapore Jobs Expertini

Customer Service Officer (Eng/IT) | Up to 3,300 Job Opening In Jurong East – Now Hiring PERSOL


Job description

Duration: 1 year

Location: Jurong East

Working Hour: Monday - Sunday 8am - 6pm/ 10am - 8pm (5 days shift work)

Responsibilities:

  • Collaborate with vendors to design and deliver modular training for various topics.

  • Support training calibration and ensure knowledge retention.

  • Generate reports, maintain dashboards, and track vendor productivity.

  • Work closely with Operations Managers to manage daily workflow and updates.

  • Brief team members on new information and processes in a timely manner.

  • Handle and manage high-priority customer cases.

  • Monitor and improve the productivity, performance, and service quality of the Contact Centre team.

  • Support projects aimed at enhancing customer experience.

  • Train, guide, and mentor the Contact Centre team to ensure consistent results and service standards.

  • Ensure accurate and timely communication of updates to all stakeholders.

  • Provide constructive feedback and recommendations for process improvements.

Requirements:

  • Diploma / A-Level / Degree in any discipline.

  • At least 3 years of relevant experience in a similar role preferred.

  • Strong communication and interpersonal skills
  • Proficiency in Microsoft Office applications.

  • Self-motivated, independent, and able to take initiative.

  • Flexible to work shifts, weekends, and public holidays when required.

To apply, simply click APPLY and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd
• RCB No E
• EA License No. 01C4394
• Reg.

R So Man Xin

Required Skill Profession

Other General


  • Job Details

Related Jobs

PERSOL SINGAPORE PTE. LTD. hiring Customer Service Officer (IT) | Jurong East | Up to $3,300 Job in Singapore
PERSOL SINGAPORE PTE. LTD.
Singapore
PERSOLKELLY SINGAPORE PTE. LTD. hiring Customer Service Officer (IT) | Jurong East | Up to $3,300 Job in Singapore
PERSOLKELLY SINGAPORE PTE. LTD.
Singapore
PERSOL SINGAPORE PTE. LTD. hiring Customer Service Officer (IT) | Jurong East | Up to $3,300 Job in Singapore
PERSOL SINGAPORE PTE. LTD.
Singapore
MCI Career Services Pte Ltd hiring Customer Service Assistant Officer | Up to 3500 Job in Central Singapore Community Development Council, SG.01, Singapore
MCI Career Services Pte Ltd
Central Singapore Community Development Council, SG.01, Singapore
RECRUIT EXPRESS PTE LTD hiring Customer Service Officer (Up to 3800) #NKA Job in Raffles Place, Raffles Place, Singapore
RECRUIT EXPRESS PTE LTD
Raffles Place, Raffles Place, Singapore
The Supreme HR Advisory hiring 0731 - Customer Service Officer (Up to $2800) Job in Singapore
The Supreme HR Advisory
Singapore
THE SUPREME HR ADVISORY PTE. LTD. hiring 0731 - Customer Service Officer (Up to $2800) Job in Singapore
THE SUPREME HR ADVISORY PTE. LTD.
Singapore
GMP Group HQ hiring Customer Service Agent / Customer Service Officer | Up to 3000 | Changi Job in North East Community Development Council, SG.02, Singapore
GMP Group HQ
North East Community Development Council, SG.02, Singapore
PERSOL hiring IT Customer Service Job in North East Community Development Council, SG.02, Singapore
PERSOL
North East Community Development Council, SG.02, Singapore
Peoplebank Singapore Pte Ltd hiring Customer Service-IT Job in Central Singapore Community Development Council, SG.01, Singapore
Peoplebank Singapore Pte Ltd
Central Singapore Community Development Council, SG.01, Singapore
PERSOL hiring IT Customer Service Job in Tai Seng, Tai Seng, Singapore
PERSOL
Tai Seng, Tai Seng, Singapore
Adecco Personnel Pte Ltd. hiring Customer Service Officer @ Changi Airport | Up to 2600 Job in Central Singapore Community Development Council, SG.01, Singapore
Adecco Personnel Pte Ltd.
Central Singapore Community Development Council, SG.01, Singapore
MCI Career Services Pte Ltd hiring AIRLINE CUSTOMER SERVICE OFFICER (LOUNGE) | Up to 2500 Job in North East Community Development Council, SG.02, Singapore
MCI Career Services Pte Ltd
North East Community Development Council, SG.02, Singapore
STAFFKING PTE LTD hiring Customer Service Officer/ Coordinator - West, Up to 3600 Job in North West Community Development Council, SG.03, Singapore
STAFFKING PTE LTD
North West Community Development Council, SG.03, Singapore
THE SUPREME HR ADVISORY PTE. LTD. hiring 0731 - Customer Service Officer (Enforcement / Up to $2800) Job in Singapore
THE SUPREME HR ADVISORY PTE. LTD.
Singapore
The Supreme HR Advisory Pte Ltd hiring Project Administrator  AutoCAD + NITEC | Up to 3,300 Job in Central Singapore Community Development Council, SG.01, Singapore
The Supreme HR Advisory Pte Ltd
Central Singapore Community Development Council, SG.01, Singapore
RECRUIT EXPRESS PTE LTD hiring Admin Executive (MNC) (Up to 3,300) #BTS Job in Central Singapore Community Development Council, SG.01, Singapore
RECRUIT EXPRESS PTE LTD
Central Singapore Community Development Council, SG.01, Singapore
Far East Organization hiring Customer Service Officer Job in Singapore
Far East Organization
Singapore
Mentor Media hiring CUSTOMER SERVICE OFFICER Job in Singapore
Mentor Media
Singapore
Hastings Deering hiring Customer Service Officer Job in singapore   central singapore   sd performance center (osg1), singapore   central singapore   sd performance center (osg1), Singapore
Hastings Deering
singapore central singapore sd performance center (osg1), singapore central singapore sd performance center (osg1), Singapore
RecruitFirst hiring customer service officer Job in Singapore
RecruitFirst
Singapore
Anradus Pte Ltd hiring Customer Service Officer Job in singapore, singapore, Singapore
Anradus Pte Ltd
singapore, singapore, Singapore
TDCX hiring Customer Service Officer Job in singapore, singapore, Singapore
TDCX
singapore, singapore, Singapore
RichLand Logistics hiring Customer Service Officer Job in singapore, singapore, singapore, singapore, Singapore
RichLand Logistics
singapore, singapore, singapore, singapore, Singapore
Tate & Lyle hiring Customer Service Officer Job in Singapore
Tate & Lyle
Singapore
Anradus Pte Ltd hiring Customer Service Officer Job in sg, sg, Singapore
Anradus Pte Ltd
sg, sg, Singapore
Suntory Global Spirits hiring Customer Service Officer Job in Singapore
Suntory Global Spirits
Singapore
Mentor Media hiring CUSTOMER SERVICE OFFICER Job in singapore, singapore, Singapore
Mentor Media
singapore, singapore, Singapore
TIEN HSIA LANGUAGE SCHOOL hiring Customer Service Officer Job in Singapore
TIEN HSIA LANGUAGE SCHOOL
Singapore

Unlock Your Customer Service Potential: Insight & Career Growth Guide


Real-time Customer Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in Jurong East, Singapore, highlighting market share and opportunities for professionals in Customer Service roles.

10979 Jobs in Singapore
10979
580 Jobs in Jurong East
580
Download Customer Service Jobs Trends in Jurong East and Singapore

Are You Looking for Customer Service Officer (Eng/IT) | Up to 3,300 Job?

Great news! is currently hiring and seeking a Customer Service Officer (Eng/IT) | Up to 3,300 to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at PERSOL adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Customer Service Officer (Eng/IT) | Up to 3,300 Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Jurong East. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Service Officer (Eng/IT) | Up to 3,300?

Key qualifications for Customer Service Officer (Eng/IT) | Up to 3,300 typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Service Officer (Eng/IT) | Up to 3,300?

To improve your chances of getting hired for Customer Service Officer (Eng/IT) | Up to 3,300, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Service Officer (Eng/IT) | Up to 3,300 Job Success

PERSOL interview tips for Customer Service Officer (Eng/IT) | Up to 3,300

Here are some tips to help you prepare for and ace your Customer Service Officer (Eng/IT) | Up to 3,300 job interview:

Before the Interview:

Research: Learn about the PERSOL's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Service Officer (Eng/IT) | Up to 3,300 interview at PERSOL, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the PERSOL's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Service Officer (Eng/IT) | Up to 3,300 Positions

Setting up job alerts for Customer Service Officer (Eng/IT) | Up to 3,300 is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!