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customer service officer Job Opening In North West Community Development Council – Now Hiring ASPRESS SHIPPING (S) PTE LTD


Job description

Job Highlights

· Good Working Environment

· Career Progression Opportunities

· 5 Days Work Week

Responsibilities


• Attend to customer, agent enquiries & complaints


• Carrier negotiation & booking


• Prepare shipping documents for import/export


• Assist in bill of lading (BL), certificates of origin (COO), cargo insurance


• Co-ordinate & monitor shipment with carriers and clients


• Process custom clearance & permit if needed


• Cargo acceptance documentation


• Support in all aspect of sales and operational activities


• Assist in job closing and billing when required


• General admin duties and other ad-hoc duties as assigned by the supervisor

Requirement


• At least Nitec/Diploma in Logistics/Supply Chain Management/Shipping or equivalent;


• Good communication and interpersonal skills to develop strong working relationships (both internal and external);


• Good problem-solving skills and able to work under pressure;


• Well-organized, willing to learn, able to work in fast pace environment;


• Able to work independently or in a team-based environment;


• Proficient in MS Office applications, Portnet, Customs Permit;


• At least 1 year of relevant experience in the import/export freight forwarding industry.

Training is provided;


• Bilingual in English, Mandarin to liaise with mandarin speaking associates;


• Prior experience with freight/shipping customer service would be advantageous.


• Full-Time permanent position

Company Overview

We are a resourceful and proficient one-stop freight forwarding company with a worldwide network of agencies.

We deliver all types of cargoes to just about any destination promptly and cost effectively.

Our philosophy is to provide personalised and high-quality freight services to our corporate and individual customers worldwide.

Recognized for SME100 Awards as fast-moving, profitable, and trustworthy businesses within the Small and Medium Enterprise (SME) sector in Southeast Asia.

Additional Company Information

Registration No E

Industry: Transportation / Logistics / Shipping

Benefits & Others: Medical claim, AWS, Bonus, Regular hours: Mondays to Fridays 9-6pm, Business Attire, Others

Required Skill Profession

Other General


  • Job Details

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Unlock Your customer service Potential: Insight & Career Growth Guide


Real-time customer service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for customer service in North West Community Development Council, Singapore, highlighting market share and opportunities for professionals in customer service roles.

10927 Jobs in Singapore
10927
1782 Jobs in North West Community Development Council
1782
Download Customer Service Jobs Trends in North West Community Development Council and Singapore

Are You Looking for customer service officer Job?

Great news! is currently hiring and seeking a customer service officer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at ASPRESS SHIPPING (S) PTE LTD adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for customer service officer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in North West Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for customer service officer?

Key qualifications for customer service officer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for customer service officer Job Success

ASPRESS SHIPPING (S) PTE LTD interview tips for customer service officer

Here are some tips to help you prepare for and ace your customer service officer job interview:

Before the Interview:

Research: Learn about the ASPRESS SHIPPING (S) PTE LTD's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

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Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your customer service officer interview at ASPRESS SHIPPING (S) PTE LTD, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the ASPRESS SHIPPING (S) PTE LTD's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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