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Urgent! Customer Service Job Opening In Singapore, Singapore – Now Hiring Shwerooms

Customer Service



Job description

Ad ID: J-51202
Posted on 21 Jul :12 pm
Viewed 169 times

Category: Delivery Service

Salary: Nego

Will apply for: Permanent Residence

Contact no.:
Email:

Overview

We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative.

The role involves handling customer inquiries, supporting parcel processing, and ensuring a seamless service experience across all touchpoints.

Key Responsibilities

  • Respond to customer inquiries regarding shipment status, delivery options, pricing, customs procedures, and service details through various communication channels.

  • Assist in operational tasks including data entry, receiving, checking, packing, and handling parcels throughout the delivery process.

  • Take and verify information from customers, ensuring accurate details such as addresses and item descriptions.

  • Investigate and resolve customer issues and complaints promptly and professionally.

  • Maintain and update customer information, accounts, and preferences, including service upgrades and special requests.

  • Accurately input customer data into the system and provide timely updates on service progress.

  • Identify and suggest suitable service options based on customer needs and highlight potential sales opportunities.

  • Support the overall operations by performing other duties as assigned by the supervisor or branch manager.

Your Profile

  • 2–3 years of experience in any industry (customer service experience preferred).

  • Students who are studying in any of the institutions listed by MOM or Permanent Resident (PR) status or LTVP holder and Burmese preferred.

  • Proficiency in English, Burmese and Microsoft Office applications.

  • Strong communication and interpersonal skills.

  • A proactive, customer-centric mindset with a passion for service excellence.

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Required Skill Profession

Customer Service



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    Unlock Your Customer Service Potential: Insight & Career Growth Guide


  • Real-time Customer Service Jobs Trends in Singapore, Singapore (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Service in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 12260 jobs in Singapore and 10334 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Customer Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Customer Service Job?

    Great news! is currently hiring and seeking a Customer Service to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Shwerooms adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Singapore laws and regulations
  • What Is the Average Salary Range for Customer Service Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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    Key qualifications for Customer Service typically include Customer Service and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

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  • Interview Tips for Customer Service Job Success
    Shwerooms interview tips for Customer Service

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Shwerooms's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Customer Service interview at Shwerooms, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Shwerooms's products or services and be prepared to discuss how you can contribute to their success.

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