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Customer Service Job Opening In Singapore, Singapore – Now Hiring The Alist Consultancy Pte. Ltd.


Job description

Responsibilities:

  • To make phone calls, send reminders and to communicate with customers for all repayment matters
  • To send out over due notices for customers who may have missed repayments
  • To be able to listen and understand customers' situation well in order to suggest a solution or a suitable payment plan
  • To identify, recover and keep track of assigned accounts for outstanding debts
  • To investigate and resolve any discrepancies for the customers
  • To build good and lasting relationships with customers to avoid future issues
  • To follow-up closely with customers for payment
  • To provide clear and coherent explanation of loan contract terms, products and details to customers
  • To answer customers' queries and to explain loan procedures over the phone
  • To help in administrative duties such as photocopying and filing when necessary

Requirements:

  • Education: Minimum N Level certification.

  • Experience: At least 5 years of relevant working experience.

    In-house training will be provided.

  • Skills:

  • Proficient in PC usage.

  • Strong communication and interpersonal skills.

  • Ability to communicate effectively with Chinese-speaking customers.

  • Attributes:

  • Friendly, open-minded, and positive attitude.

  • Self-motivated and diligent with attention to detail.

Working Hours: 10am - 7pm | 5 working days

*1 Off day on Weekday, 1 Off day on Sunday(fixed).

Required Skill Profession

Other General


  • Job Details

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Unlock Your Customer Service Potential: Insight & Career Growth Guide


Real-time Customer Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in Singapore, Singapore, highlighting market share and opportunities for professionals in Customer Service roles.

10979 Jobs in Singapore
10979
9023 Jobs in Singapore
9023
Download Customer Service Jobs Trends in Singapore and Singapore

Are You Looking for Customer Service Job?

Great news! is currently hiring and seeking a Customer Service to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at The Alist Consultancy Pte. Ltd. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Customer Service Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Service?

Key qualifications for Customer Service typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Service?

To improve your chances of getting hired for Customer Service, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Service Job Success

The Alist Consultancy Pte. Ltd. interview tips for Customer Service

Here are some tips to help you prepare for and ace your Customer Service job interview:

Before the Interview:

Research: Learn about the The Alist Consultancy Pte. Ltd.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Service interview at The Alist Consultancy Pte. Ltd., research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the The Alist Consultancy Pte. Ltd.'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Service Positions

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