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Urgent! Customer Success Manager - APAC Job Opening In Singapore, Singapore – Now Hiring Hypernative

Customer Success Manager APAC



Job description

4 weeks ago Be among the first 25 applicants
Hypernative is the leader in real-time threat prevention for Web3.

We empower protocols, bridges, and DeFi platforms to detect and prevent exploits before they happen.

Our platform is trusted by top crypto-native organizations to protect billions in on-chain value.


Backed by world-class investors and experiencing rapid growth, we’re building a customer centric organisation that helps our customers stay safe, agile, and ahead of threats.

Now we’re hiring a Customer Success Manager in EMEA to join us on this mission.


As a Customer Success Manager (APAC) at Hypernative, you’ll own the post-sale relationship with some of the most innovative Web3 organizations in the region.

You’ll ensure they are effectively onboarded, fully adopting our platform, and continuously seeing value from their investment in Hypernative.


You’ll also play a key role in identifying and surfacing upsell and expansion opportunities (UEX) to our Sales team, as well as owing the renewal of customers.


This is a great opportunity for a proactive, technically-minded CSM who thrives on customer impact, cross-functional collaboration, and shaping success at the bleeding edge of blockchain security.


What you’ll bring
5+ years in a Customer Success or Technical Account Management role at a B2B SaaS or cybersecurity company
Experience supporting technical customers in a consultative role, ideally in Web3, cloud security, or developer platforms
Strong ability to map customer needs to product capabilities and articulate value
Demonstrated ability to identify commercial signals and coordinate with Sales for expansion execution
Excellent written and verbal communication skills across technical and business audiences
Knowledge of Web3 and DeFi
Fluency in English plus one or more APAC regional languages.


Located in APAC time zone
What We Offer
Competitive Compensation : Base salary + accelerative bonus plan
Equity:
Meaningful ownership in a high-growth SaaS business
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Software Development
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    Unlock Your Customer Success Potential: Insight & Career Growth Guide


  • Real-time Customer Success Jobs Trends in Singapore, Singapore (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Success in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 4763 jobs in Singapore and 3900 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Customer Success roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Customer Success Manager APAC Job?

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  • The Work Culture

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    The fundamental ethical values are:
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    • 2. Loyalty
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    • 6. Respect for human rights
    • 7. Obeying Singapore laws and regulations
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  • Interview Tips for Customer Success Manager APAC Job Success
    Hypernative interview tips for Customer Success Manager   APAC

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    • Other Openings
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    Final Thought:

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