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Urgent! Customer Success Manager - APAC Job Opening In Singapore, Singapore – Now Hiring Hypernative
4 weeks ago Be among the first 25 applicants
Hypernative is the leader in real-time threat prevention for Web3.
We empower protocols, bridges, and DeFi platforms to detect and prevent exploits before they happen.
Our platform is trusted by top crypto-native organizations to protect billions in on-chain value.
Backed by world-class investors and experiencing rapid growth, we’re building a customer centric organisation that helps our customers stay safe, agile, and ahead of threats.
Now we’re hiring a Customer Success Manager in EMEA to join us on this mission.
As a Customer Success Manager (APAC) at Hypernative, you’ll own the post-sale relationship with some of the most innovative Web3 organizations in the region.
You’ll ensure they are effectively onboarded, fully adopting our platform, and continuously seeing value from their investment in Hypernative.
You’ll also play a key role in identifying and surfacing upsell and expansion opportunities (UEX) to our Sales team, as well as owing the renewal of customers.
This is a great opportunity for a proactive, technically-minded CSM who thrives on customer impact, cross-functional collaboration, and shaping success at the bleeding edge of blockchain security.
What you’ll bring
5+ years in a Customer Success or Technical Account Management role at a B2B SaaS or cybersecurity company
Experience supporting technical customers in a consultative role, ideally in Web3, cloud security, or developer platforms
Strong ability to map customer needs to product capabilities and articulate value
Demonstrated ability to identify commercial signals and coordinate with Sales for expansion execution
Excellent written and verbal communication skills across technical and business audiences
Knowledge of Web3 and DeFi
Fluency in English plus one or more APAC regional languages.
Located in APAC time zone
What We Offer
Competitive Compensation : Base salary + accelerative bonus plan
Equity:
Meaningful ownership in a high-growth SaaS business
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Software Development
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Real-time Customer Success Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Success in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 4763 jobs in Singapore and 3900 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Customer Success roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Hypernative is currently hiring and seeking a Customer Success Manager APAC to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Success Manager APAC Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Hypernative adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Success Manager APAC Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Success Manager APAC typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Success Manager APAC, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Success Manager APAC interview at Hypernative, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Hypernative's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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