• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Singapore Jobs Expertini

Customer Success Manager Job Opening In Jurong East – Now Hiring GCP APAC


Job description

Role Overview

We are seeking a Customer Success Manager to lead on-the-ground implementation, training, and value realization for Verifi customers.

This role is highly field-based and hands-on, working directly with concrete producers, operators, and site managers to ensure successful system adoption and sustained performance.

You will be the face of Verifi at customer plants—training users, solving problems, ensuring accountability for action items, and making sure our technology translates into real-world results.

Key Responsibilities

·       Act as the on-site champion for Verifi's technology across assigned customer plants

·       Deliver hands-on training for plant personnel, drivers, contractors, and inspectors

·       Ensure the full value landing of Verifi's solution by monitoring adoption, resolving operational challenges, and tracking key metrics

·       Coordinate post-installation onboarding to ensure customers understand how to fully utilize the system

·       Support coordination of system installations, upgrades, and hardware removals

·       Collaborate with Field Service teams to troubleshoot technical issues, including approximately 15% of time assisting with in-field truck system repairs

·       Follow through on customer action items, ensuring agreed changes or improvements are implemented

·       Build strong relationships with on-ground customers—from plant operators to drivers, and batch to QC

·       Provide feedback to internal teams (Product, Engineering, Customer Success) on performance, challenges, and improvement opportunities

·       Maintain a flexible schedule to accommodate customer operations, including early mornings, evenings, and occasional weekends

Qualifications

· Years of Experience in Business or Engineering disciplines

·       Technical proficiency with mechanical systems, electronics, or IoT systems strongly preferred

·       Experience in construction, materials, or industrial environments a plus

·       Strong interpersonal skills with the ability to train and influence diverse stakeholders

·       Excellent troubleshooting, organizational, and follow-up abilities

·       Comfortable with frequent travel and hands-on work in plant or construction environments (up to 80%)

·       Willingness to work non-traditional hours to align with customer schedules

·       High-school diploma required; College degree preferred (Engineering or Business)

Required Skill Profession

Other General


  • Job Details

Related Jobs

Charterhouse Partnership hiring Customer Success Manager Job in Singapore
Charterhouse Partnership
Singapore
Autodesk hiring Customer Success Manager Job in Singapore
Autodesk
Singapore
Macdonald & Company hiring Customer Success Manager Job in singapore, singapore, Singapore
Macdonald & Company
singapore, singapore, Singapore
Autodesk hiring Customer Success Manager Job in singapore, sgp, singapore, sgp, Singapore
Autodesk
singapore, sgp, singapore, sgp, Singapore
Cellebrite hiring Customer Success Manager Job in Singapore
Cellebrite
Singapore
Darktrace hiring Customer Success Manager Job in singapore, singapore, Singapore
Darktrace
singapore, singapore, Singapore
Reforged Labs (YC W22) hiring Customer Success Manager Job in Singapore
Reforged Labs (YC W22)
Singapore
Celestial Fury hiring Customer Success Manager Job in Singapore
Celestial Fury
Singapore
JCO Management Pte Ltd hiring Customer Success Manager Job in Singapore
JCO Management Pte Ltd
Singapore
Cymulate hiring Customer Success Manager Job in Singapore
Cymulate
Singapore
DADACONSULTANTS PTE. LTD. hiring Customer Success Manager Job in Singapore
DADACONSULTANTS PTE. LTD.
Singapore
ANTLABS PTE. LTD. hiring customer success manager Job in Kallang, Kallang, Singapore
ANTLABS PTE. LTD.
Kallang, Kallang, Singapore
CAPTAIN'S EYE ASIA PTE. LTD. hiring customer success manager Job in Singapore
CAPTAIN'S EYE ASIA PTE. LTD.
Singapore
Kegmil hiring Customer Success Manager Job in Singapore
Kegmil
Singapore
ASIA GULF CLOUD PTE. LTD. hiring Customer Success Manager Job in Singapore
ASIA GULF CLOUD PTE. LTD.
Singapore
PERSOL hiring Customer Success Manager Job in Central Singapore Community Development Council, SG.01, Singapore
PERSOL
Central Singapore Community Development Council, SG.01, Singapore
Workiva hiring Customer Success Manager Job in Singapore
Workiva
Singapore
Capability Asia Pte. Ltd. hiring Customer Success Manager Job in Raffles Place, Raffles Place, Singapore
Capability Asia Pte. Ltd.
Raffles Place, Raffles Place, Singapore
Data Clean hiring Customer Success Manager Job in North West Community Development Council, SG.03, Singapore
Data Clean
North West Community Development Council, SG.03, Singapore
OCTOMATE STAFFING PTE. LTD. hiring Customer Success Manager Job in Singapore
OCTOMATE STAFFING PTE. LTD.
Singapore
Expereo Singapore Pte Ltd hiring Customer Success Manager Job in Singapore River, Singapore River, Singapore
Expereo Singapore Pte Ltd
Singapore River, Singapore River, Singapore
CAPTAIN'S EYE ASIA PTE. LTD. hiring customer success manager Job in Singapore
CAPTAIN'S EYE ASIA PTE. LTD.
Singapore
YOTCHA LLP hiring Customer Success Manager Job in Singapore
YOTCHA LLP
Singapore
Windward hiring Customer Success Manager Job in Singapore
Windward
Singapore
Capability Asia Pte. Ltd. hiring Customer Success Manager Job in Singapore
Capability Asia Pte. Ltd.
Singapore
OCTOMATE STAFFING PTE. LTD. hiring Customer Success Manager Job in Singapore
OCTOMATE STAFFING PTE. LTD.
Singapore
Elliptic Enterprises Ltd. hiring Customer Success Manager Job in Singapore
Elliptic Enterprises Ltd.
Singapore
INC HR SOLUTIONS PTE. LTD. hiring Customer Success Manager Job in Singapore
INC HR SOLUTIONS PTE. LTD.
Singapore
ComplyAdvantage hiring Customer Success Manager Job in Central Singapore Community Development Council, SG.01, Singapore
ComplyAdvantage
Central Singapore Community Development Council, SG.01, Singapore
Workiva Inc. hiring Customer Success Manager Job in Singapore
Workiva Inc.
Singapore
PrimusTech hiring Customer Success Manager Job in Singapore
PrimusTech
Singapore
CAPTAIN'S EYE ASIA PTE. LTD. hiring customer success manager Job in Singapore
CAPTAIN'S EYE ASIA PTE. LTD.
Singapore

Unlock Your Customer Success Potential: Insight & Career Growth Guide


Real-time Customer Success Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Success in Jurong East, Singapore, highlighting market share and opportunities for professionals in Customer Success roles.

4697 Jobs in Singapore
4697
282 Jobs in Jurong East
282
Download Customer Success Jobs Trends in Jurong East and Singapore

Are You Looking for Customer Success Manager Job?

Great news! is currently hiring and seeking a Customer Success Manager to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at GCP APAC adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Customer Success Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Jurong East. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Success Manager?

Key qualifications for Customer Success Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Success Manager?

To improve your chances of getting hired for Customer Success Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Success Manager Job Success

GCP APAC interview tips for Customer Success Manager

Here are some tips to help you prepare for and ace your Customer Success Manager job interview:

Before the Interview:

Research: Learn about the GCP APAC's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Success Manager interview at GCP APAC, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the GCP APAC's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Success Manager Positions

Setting up job alerts for Customer Success Manager is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!