• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Singapore Jobs Expertini

Customer Support Job Opening In Central Singapore Community Development Council – Now Hiring Delta Electronics Int'l (Singapore) Pte Ltd


Job description

Revenue Management & Rolling Forecast

  • Review monthly Profit & Loss (P&L) statements, investigate abnormalities, and ensure accuracy.

  • Analyze and report monthly Gross Profit (GP) by product line; circulate reports to Product Managers.

  • Verify revenue classification to ensure accurate booking under respective business categories.

  • Prepare and submit monthly rolling forecasts; analyze variances against prior submissions and highlight gaps.

Rebate & Financial Planning

  • Calculate estimated rebates prior to year-end and confirm sufficient accruals with Finance.

  • Estimate rebates for the upcoming year based on channel budget revenue; propose accrual percentages and prepare internal memos for approval.

  • Coordinate with Finance to ensure accruals are completed by January each year.

  • Perform Breakeven Revenue Calculations to support business planning, including analysis of fixed costs, variable costs, and contribution margins.

  • Prepare and submit monthly EMP reports.

Budgeting & Strategic Planning

  • Support budget preparation, including fixed assets, expenses, allocations, headcount, GP%, and P&L.

  • Manage rolling headcount adjustments across inter-country transfers.

  • Develop and deliver presentation materials for strategic and budget planning sessions.

Sales Operations & Forecasting

  • Provide weekly updates on estimated revenue for Singapore and Malaysia.

  • Support sales forecasting and monitor rolling submissions, highlighting key variances.

  • Coordinate with sales teams and management to align forecasts with strategic targets.

CRM, CRM Service & Customer Engagement

  • Monitor CRM progress updates for BP, SI, and SP; provide issue resolution guidance.

  • Participate in weekly CRM solution meetings and contribute comments in SMP.

  • Serve as CRM service seed trainer and primary contact for related issues.

  • Provide service quotations to customers, including verification of warranty status.

  • Act as primary contact window for SEA IABG Partner Management and partner-related matters.

Spare Parts & Service Management

  • Calculate and manage safety stock levels for spare parts.

  • Define and apply appropriate Return Material Authorization (RMA) types for various cases.

  • Act as the contact window for global service matters, including RMA cases, quality concerns, and training.

Meetings & Coordination

  • Organize key meetings, including monthly reviews, annual KPI reviews, strategy planning, budget planning, and ad hoc sessions.

System Implementation & Testing

  • Actively participate in system testing for new implementations, including SAP, CRM Service, and other platforms.

Qualifications

  • Bachelor's degree in Business Administration, Finance, Accounting, or related field; Master's degree preferred.

  • Proven experience in revenue management, financial planning, sales operations, or commercial operations.

  • Strong knowledge of P&L analysis, forecasting, rebate accruals, and CRM systems.

  • Proficiency in SAP, CRM platforms, and MS Office (Excel, PowerPoint).

  • Excellent analytical, organizational, and communication skills.

  • Ability to collaborate effectively across sales, finance, and operations functions in multiple countries.

  • Experience in spare parts/service management is an advantage.

Competencies

  • Financial & Business Acumen
  • Strategic Thinking & Planning
  • Cross-functional Collaboration
  • Attention to Detail & Accuracy
  • Problem-solving & Decision-making
  • Customer Engagement & Service Orientation
  • Sales Forecasting & Commercial Excellence

Required Skill Profession

Other General


  • Job Details

Related Jobs

SwimitRight hiring Customer Support Job in Central Singapore Community Development Council, SG.01, Singapore
SwimitRight
Central Singapore Community Development Council, SG.01, Singapore
EVANTAGE HR PTE. LTD. hiring Customer Support Job in Singapore
EVANTAGE HR PTE. LTD.
Singapore
AVALLIS FINANCIAL PTE. LTD. hiring Customer Support Job in Downtown Commercial Core, Alberta, Singapore
AVALLIS FINANCIAL PTE. LTD.
Downtown Commercial Core, Alberta, Singapore
Safran Electrical & Power Singapore Pte Ltd hiring Customer Support Job in Singapore
Safran Electrical & Power Singapore Pte Ltd
Singapore
SAFRAN SINGAPORE PTE. LTD. hiring Customer Support Job in Singapore
SAFRAN SINGAPORE PTE. LTD.
Singapore
KLA hiring Customer Support Engineer Job in singapore, singapore, singapore, singapore, Singapore
KLA
singapore, singapore, singapore, singapore, Singapore
Heymax hiring Customer Support Lead Job in Singapore
Heymax
Singapore
CARTA hiring Customer Support Representative Job in singapore, central singapore, singapore, singapore, central singapore, singapore, Singapore
CARTA
singapore, central singapore, singapore, singapore, central singapore, singapore, Singapore
Lalamove hiring Customer Support Officer Job in Singapore
Lalamove
Singapore
Legrand hiring Customer Support Specialist Job in Singapore
Legrand
Singapore
Ultra Clean Asia Pacific hiring Customer Solutions Support Job in Singapore
Ultra Clean Asia Pacific
Singapore
HubSpot, Inc hiring Customer Support Specialist Job in Singapore
HubSpot, Inc
Singapore
E-PORT PTE. LTD. hiring Customer Support Specialist Job in singapore, sg, singapore, sg, Singapore
E-PORT PTE. LTD.
singapore, sg, singapore, sg, Singapore
People Profilers hiring Customer Support Coordinator Job in Singapore
People Profilers
Singapore
Padlet hiring Customer Support Associate Job in Singapore
Padlet
Singapore
Convera hiring Customer Support Associate Job in WorkFromHome, Singapore, Singapore
Convera
WorkFromHome, Singapore, Singapore
National Skin Centre hiring Customer Support Associate Job in Singapore
National Skin Centre
Singapore
Sennheiser Electronic Asia Pte Ltd hiring Customer Support Assistant Job in Central Singapore Community Development Council, SG.01, Singapore
Sennheiser Electronic Asia Pte Ltd
Central Singapore Community Development Council, SG.01, Singapore
Windranger Labs hiring Customer Support QA Job in Singapore
Windranger Labs
Singapore
INFOSYS BPM LTD hiring Customer Support Specialist Job in North West Community Development Council, SG.03, Singapore
INFOSYS BPM LTD
North West Community Development Council, SG.03, Singapore
ST Engineering Aerospace Systems Pte Ltd hiring Customer Support Executive Job in North East Community Development Council, SG.02, Singapore
ST Engineering Aerospace Systems Pte Ltd
North East Community Development Council, SG.02, Singapore
Prestige Professions Pte Ltd hiring Customer Service Support Job in Central Singapore Community Development Council, SG.01, Singapore
Prestige Professions Pte Ltd
Central Singapore Community Development Council, SG.01, Singapore
ALL THAT JAZZ DANCE ACADEMY PTE. LTD. hiring Customer Support Executive Job in Newton, SG.01, Singapore
ALL THAT JAZZ DANCE ACADEMY PTE. LTD.
Newton, SG.01, Singapore
PERSOL hiring Customer Support Assistant Job in North East Community Development Council, SG.02, Singapore
PERSOL
North East Community Development Council, SG.02, Singapore
Coinbase hiring Supervisor, Customer Support Job in Singapore
Coinbase
Singapore
LG DISPLAY SINGAPORE PTE. LTD. hiring Customer Support Manager Job in Singapore
LG DISPLAY SINGAPORE PTE. LTD.
Singapore
The Supreme HR Advisory Pte Ltd hiring Customer Support Engineer Job in North East Community Development Council, SG.02, Singapore
The Supreme HR Advisory Pte Ltd
North East Community Development Council, SG.02, Singapore
EU Automation Pte Ltd hiring Customer Support Executive Job in Central Singapore Community Development Council, SG.01, Singapore
EU Automation Pte Ltd
Central Singapore Community Development Council, SG.01, Singapore
MTC Consulting Pte. Ltd. hiring Customer Support Executive Job in Central Singapore Community Development Council, SG.01, Singapore
MTC Consulting Pte. Ltd.
Central Singapore Community Development Council, SG.01, Singapore
Private Advertiser hiring Customer Support Executive Job in Raffles Place, Raffles Place, Singapore
Private Advertiser
Raffles Place, Raffles Place, Singapore
LHN PARKING PTE. LTD. hiring Customer Support Administrator Job in Singapore
LHN PARKING PTE. LTD.
Singapore
BullionStar Pte Ltd hiring Customer Support Specialist Job in Central Singapore Community Development Council, SG.01, Singapore
BullionStar Pte Ltd
Central Singapore Community Development Council, SG.01, Singapore

Unlock Your Customer Support Potential: Insight & Career Growth Guide


Real-time Customer Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Support in Central Singapore Community Development Council, Singapore, highlighting market share and opportunities for professionals in Customer Support roles.

9735 Jobs in Singapore
9735
8798 Jobs in Central Singapore Community Development Council
8798
Download Customer Support Jobs Trends in Central Singapore Community Development Council and Singapore

Are You Looking for Customer Support Job?

Great news! is currently hiring and seeking a Customer Support to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Delta Electronics Int'l (Singapore) Pte Ltd adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Customer Support Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Central Singapore Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Support?

Key qualifications for Customer Support typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Support?

To improve your chances of getting hired for Customer Support, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Support Job Success

Delta Electronics Int'l (Singapore) Pte Ltd interview tips for Customer Support

Here are some tips to help you prepare for and ace your Customer Support job interview:

Before the Interview:

Research: Learn about the Delta Electronics Int'l (Singapore) Pte Ltd's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Support interview at Delta Electronics Int'l (Singapore) Pte Ltd, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Delta Electronics Int'l (Singapore) Pte Ltd's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Support Positions

Setting up job alerts for Customer Support is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!