Cybersecurity Executive

Job description

Senior SEA Technical Recruiter @ RiDiK/CLPS

Job Description: Cybersecurity Executive

Position Overview

We are seeking a dedicated Cybersecurity Executive to join our team and play a critical role in maintaining the reliability and operational excellence of our

Key Responsibilities

System Monitoring and Reliability Management

• Proactively monitor and refine system alerts and thresholds to reduce false positives and enhance detection accuracy
• Implement and maintain comprehensive monitoring solutions to ensure early identification of potential issues
• Optimise system performance and reliability through continuous monitoring and preventive maintenance
• Develop and maintain monitoring dashboards to provide real-time visibility into system health

Incident Response and Resolution

• Lead rapid response efforts for security incidents, system outages, and performance issues
• Collaborate effectively with cross-functional teams, vendors, and external partners to resolve complex technical problems
• Coordinate incident response activities to minimise downtime and service disruption
• Escalate critical issues appropriately whilst maintaining clear communication with stakeholders

Security Operations and Compliance

• Partner closely with Security Operations Centre (SOC) teams during threat investigations and security incidents
• Support compliance audits and ensure adherence to regulatory requirements and security standards
• Implement and maintain security controls across infrastructure and applications
• Monitor security events and assist in threat detection and analysis activities

Root Cause Analysis and Continuous Improvement

• Conduct thorough root cause analysis of critical incidents using performance analytics and forensic techniques
• Identify systemic issues and implement preventive measures to enhance system resilience
• Analyse historical data and trends to predict potential issues and recommend proactive solutions
• Drive continuous improvement initiatives based on incident patterns and system performance metrics

Configuration and Data Management

• Support implementation and maintenance of Configuration Management Database
• Ensure data accuracy and integrity across all configuration items and system documentation
• Support IT service management platforms to improve asset visibility, automate workflows, and strengthen governance and compliance
• Maintain up-to-date asset inventories and system configurations
• Streamline operational processes through effective configuration management practices

Knowledge Management and Documentation

• Develop and maintain comprehensive incident response procedures and technical documentation
• Create and update knowledge base articles for common issues and resolution procedures
• Facilitate knowledge transfer sessions and training for team members
• Establish standardised processes and best practices for incident handling

Analytics and Reporting

• Develop meaningful dashboards and visualisations to support data-driven decision making
• Generate regular reports on system performance, security metrics, and operational
• Identify trends and patterns in system behaviour to support proactive management
• Present findings and recommendations to management and technical teams

Required Qualifications

Education and Experience

• Tertiary qualification in Computer Science, Information Technology, Cybersecurity, or related field with additional professional certifications
• Minimum 5+ years of experience in system administration, cybersecurity, or IT operations
• Experience with incident response and operations centre environments

Technical Skills

• Strong knowledge of Windows and Linux operating systems administration
• Proficiency in network security principles and technologies
• Experience with monitoring tools and SIEM platforms
• Understanding of CMDB systems and ITIL processes
• Knowledge of security frameworks and compliance requirements
• Familiarity with scripting languages (PowerShell, Python, Bash)
• Experience with virtualisation technologies and cloud platforms

Professional Skills

• Strong analytical and problem-solving capabilities
• Excellent communication and collaboration skills
• Ability to work under pressure and manage multiple priorities
• Detail-oriented with strong documentation skills
• Proactive mindset with focus on continuous improvement

Preferred Qualifications

• Professional certifications such as ITIL, ServiceNow, CompTIA, Cisco, Microsoft, or equivalent
• Strong knowledge of ServiceNow platform, its various modules (such as CMDB, ITOM, ITSM, GRC) or similar tools
• Familiarity with AI/ML applications in IT operations (e.g. anomaly detection, predictive maintenance, intelligent automation) will be advantageous
• Experience with automation and orchestration tools
• Previous experience in government or regulated industry environments

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Analyst

Industries

• IT Services and IT Consulting

Required Skill Profession

Technical Support & Administration