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Desktop Support Engineer, TCOMS Job Opening In Singapore, Singapore – Now Hiring A*STAR - Agency for Science, Technology and Research


Job description

Overview

Desktop Support Engineer, TCOMS role at A*STAR - Agency for Science, Technology and Research

Join to apply for the Desktop Support Engineer, TCOMS role at A*STAR - Agency for Science, Technology and Research

Responsibilities

  • Provide hands-on desktop troubleshooting support (L1) to end-users for hardware, software, audio-visual equipment, and network-related issues.

  • Resolve issues relating to end user accounts, network access and folder permissions.

  • Deployment and recovery of IT assets for onboarding and off-boarding of staff.

  • Conduct asset verification & audit, maintain accurate records of hardware, software & license inventory.

  • Perform approved change requests for software installation and hardware configuration changes.

  • Assist IT team to maintain documentation and troubleshooting guides.

  • Other duties as assigned by supervisor.

Qualifications & Field of Study

  • At least Higher Nitec, Diploma Certification in Computer/Electronic Engineering or equivalent discipline.

  • Relevant IT certifications (Microsoft, AWS, Cisco/Fortinet) are an added advantage.

Work Experiences & Skillsets

  • Proven intermediate level hands-on desktop troubleshooting proficiency with Windows & Linux software, hardware, Microsoft Office 365, networking and audio-visual equipment.

  • Experience with scripting and automation tools is an added advantage, e.g.: Microsoft PowerShell, Windows Cmd Batch Script, Bash, Python, etc.

  • Good interpersonal and communication skills; good command of written and spoken language.

  • Solid organizational skills and attention to detail while juggling demands from stakeholders.

  • Pro-active team player that is resourceful, self-driven with a high degree of professional integrity.

  • Self-starter with an independent, resourceful and can-do positive attitude.

  • Takes initiative and ownership of problems to ensure satisfactory resolutions.

  • Ability to navigate unfamiliar technical challenges and situations.

  • Ability to work with minimal supervision and to perform under pressure.

  • Eager to learn and improve.

  • Moving of heavy computing equipment to be expected.

Seniority level

  • Associate

Employment type

  • Full-time

Job function

  • Information Technology

Industries

  • Research Services

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Required Skill Profession

Technical Support & Administration


  • Job Details

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Unlock Your Desktop Support Potential: Insight & Career Growth Guide


Real-time Desktop Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Desktop Support in Singapore, Singapore, highlighting market share and opportunities for professionals in Desktop Support roles.

5584 Jobs in Singapore
5584
4769 Jobs in Singapore
4769
Download Desktop Support Jobs Trends in Singapore and Singapore

Are You Looking for Desktop Support Engineer, TCOMS Job?

Great news! is currently hiring and seeking a Desktop Support Engineer, TCOMS to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at A*STAR - Agency for Science, Technology and Research adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Desktop Support Engineer, TCOMS Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Desktop Support Engineer, TCOMS?

Key qualifications for Desktop Support Engineer, TCOMS typically include Technical Support & Administration and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Desktop Support Engineer, TCOMS?

To improve your chances of getting hired for Desktop Support Engineer, TCOMS, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Desktop Support Engineer, TCOMS Job Success

A*STAR - Agency for Science, Technology and Research interview tips for Desktop Support Engineer, TCOMS

Here are some tips to help you prepare for and ace your Desktop Support Engineer, TCOMS job interview:

Before the Interview:

Research: Learn about the A*STAR - Agency for Science, Technology and Research's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Desktop Support Engineer, TCOMS interview at A*STAR - Agency for Science, Technology and Research, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the A*STAR - Agency for Science, Technology and Research's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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