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Urgent! Dynamics 365 Functional Consultant Job Opening In singapore singapore – Now Hiring U3

Dynamics 365 Functional Consultant



Job description

Responsible for driving the requirements, analysing and proposing the best solution to customer.


· Responsible for the coordination between the TCS implementation team and business stakeholder to drive the solution in the right path.

· Responsible for requirement walk through with all the stakeholders.

· Responsible for requirement documents, process map, use case diagrams and workflow diagrams.

· Very proficient on CRM Business Processes in Sales, Marketing and service module functionality for CRM Online/Dynamics 365 CRM

· Analyse client’s business requirements for CRM, perform Fit-Gap analysis and present functional solutions

· Experience of functional analysis, gap-fit analysis and review of Gap fit done by other functional experts

· Extremely good understanding of Microsoft Dynamics CRM Online/Dynamics 365 product (entities, workflows and configuration)

· Excellent in communication, documentation and articulation skills

· Prepare and maintain Functional Requirements document and Functional design document

· Coaching and guiding the development team on requirements and functional aspects

· Functional testing of the implemented CRM system

· Provide end user training

· Ensuring excellent Customer Satisfaction from Requirements and CRM Functional perspective

· Client facing, assertive, excellent communication

· Exposure to Dynamics CRM technical aspects esp.

Java scripting, Installation

· Exposure to PowerApps, Power Automate knowledge


Required Skill Profession

Computer Occupations



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    Unlock Your Dynamics 365 Potential: Insight & Career Growth Guide


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