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Urgent! End User Field Support Job Opening In Singapore, Singapore – Now Hiring DXC Technology

End User Field Support



Job description

Job Description:

Essential Job Functions:

  • Hardware support: technical diagnosis and coordination with OEM vendors for repair of defective hardware for a variety of devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers etc.
  • Software support: diagnosis and resolution of software functionality for both the operating system (Win 11 and Mac OS) and standard desktop applications (MS 365 and etc.)
  • IMACD: physical installations, moves, adds, changes, and de-installs for a wide variety of supported hardware devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers and etc.

    and supported software
  • Coordinate with infrastructure teams to resolve issues with network, servers or other infrastructure devices or services that impact the normal work of end users
  • Support hardware and software changes (e.g. hardware device change/refresh, system upgrade/migration, patch update, etc.) for end users
  • Asset management support for end user devices by following defined processes
  • Provide smart hand support for all kinds of hardware such as printers, servers, network devices, backup devices, meeting room equipment, scientific devices etc.
  • Onsite support for events such as trade shows or special meetings
  • Regular checks for IT Room devices and Meeting Room equipment when required
  • Deployment services for large-scale efforts include asset auditing and discovery, project support, image integration, on-site installation, user self-installation, migration, and asset recovery governed with full project status and reporting

  • Basic Qualifications:

  • Bachelor's degree in a relevant field or equivalent combination of education and experience
  • 3 to 5 years of deskside support experience
  • Experience in using ServiceNow is preferred
  • Good deskside support technical skills and basic infrastructure knowledge
  • Good communication and coordination skills
  • Fluent English in both writing and speaking, and preferably Mandarin speaking due to interaction with the clients.
  • Be polite, patient, helpful
  • Have a good sense of service mindset
  • Have a good capacity of adaptability
  • Willing to work overtime when required
  • At DXC Technology, we believe strong connections and community are key to our success.

    Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.

    We’re committed to fostering an inclusive environment where everyone can thrive.


    Required Skill Profession

    Computer Occupations



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      Unlock Your End User Potential: Insight & Career Growth Guide


    • Real-time End User Jobs Trends in Singapore, Singapore (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for End User in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 586 jobs in Singapore and 551 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in End User roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for End User Field Support Job?

      Great news! is currently hiring and seeking a End User Field Support to join their team. Feel free to download the job details.

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    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at DXC Technology adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying Singapore laws and regulations
    • What Is the Average Salary Range for End User Field Support Positions?

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    • Interview Tips for End User Field Support Job Success
      DXC Technology interview tips for End User Field Support

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the DXC Technology's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
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      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
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      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
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      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

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