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End User Services Engineer, Group End User Services Job Opening In singapore, Singapore – Now Hiring OCBC Bank


Job description

End User Services Engineer, Group End User Services   -   ( 240000IZ )

Description

 

The work location is at Tampines. 

    • Manage end-user services operations and provide technical support for PC/notebooks in a large-scale enterprise environment.

    • Manage Windows and Mac base image builds, patch updates, and resolution of end-user issues. 
    • Analyse end user computing conditions to optimise computing performance and interoperability with endpoint security and collaboration software.
    • Provide support for setup of large-scale video/audio conferences and virtual events.
    • Manage service status, escalations, track major incidents and service issues.

      Coordinate updates to management and manage communications to users
    • Participate in EUC projects including implementation of Office 365 Collaboration suite, Windows version upgrades, and virtual desktop environment.
    • Proactively engage internal business and other stakeholders to identify opportunities to improve digital workspace and employee experience.
    • Develop automation scripts to optimise endpoint performance, deployment and maintenance.
 

Qualifications

 

Job Requirements

    • Bachelor’s degree in IT and minimum 3 years experience in an IT end-user computing and engineering position, preferably in banking. 
    • Strong, diverse technical skills, especially in the areas related to end user computing including desktop, Microsoft Office O365, Video/voice conferencing, Telephony, MDM / Intune, SCCM, application packaging, Windows GPOs.
    • Knowledge in related infrastructure domains Windows AD, SCCM, messaging HCI, network, etc.
    • Knowledge of endpoint security, management of group policies and security controls.

      Experience in implementing and managing end-point security products (McAfee, Microsoft Security suite)
    • Added advantage if  possessed VB, C#, Python programming language, PowerBI and RPA.
    • Added advantage if possessed professional certification in CISSP (Certified Information System Security Professional),
    • Excellent communication, interpersonal and presentation skills.
    • Excellent analytical skill with proven ability to work well in a challenging technical environment, multitask whilst delivering high quality solutions
    • Possess creativity, ingenuity, and willingness to challenge status quo.

      A team oriented and team player.
 

Primary Location

:   Singapore

Job

:   Technology Solutions

Organization

:   Group Technology Services

Schedule

:   Permanent
:   Full-time

Job Posting

:   19-Aug-2024, 8:58:25 PM

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your End User Potential: Insight & Career Growth Guide


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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at OCBC Bank adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Other Openings

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By following these tips, you can increase your chances of making a positive impression and landing the job!

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