• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Singapore Jobs Expertini

End User Services, Workplace Technology Engineer Job Opening In Singapore, Singapore – Now Hiring OCBC


Job description

End User Services, Workplace Technology Engineer
Join to apply for the
End User Services, Workplace Technology Engineer
role at
OCBC
Who We Are
As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932.

We provide support, services, solutions, and career paths tailored to meet their needs.


Today, we’re on a journey of transformation, leveraging technology and creativity to become a future-ready learning organisation.

Our strategic ambition is to be Asia’s leading financial services partner for a sustainable future.


We invite you to build the bank of the future, innovate in delivering financial services, work in supportive teams, and build lasting value in your community.


Your Opportunity Starts Here
What You Do
Manage and oversee end-user services & operations, providing technical support for PCs and notebooks within a large enterprise.


Analyse end-user computing performance to optimise and ensure interoperability with security and collaboration software.


Lead troubleshooting, root cause analysis during incidents, manage incidents, service status, escalations, and coordinate updates with management and users.


Participate in transformation initiatives to automate and optimise IT operations.


Drive improvements in endpoint and mobile device technology through new solutions.


Implement and manage workplace technology and automation infrastructure for stability and performance.


Engage in EUC projects to improve employee user experience.


Collaborate with internal units to enhance digital workspace and employee experience.


Implement solutions to monitor risks and service indicators for fast recovery.


Streamline workflows through automation to enhance efficiency.


Manage hardware and software obsolescence to ensure up-to-date technology.


Serve as 2nd level escalation for regional desktop engineers.


Work with Service Desk and IT Service teams to resolve issues affecting employee services.


Utilise Gen AI and analytics to identify service and risk gaps.


Train engineers and users on new processes and policies.


Stay updated on the latest technology trends and best practices.


Who You Are
Bachelor’s degree in computer science, IT, or related field.


Strong technical skills in end-user computing, including desktop, Microsoft Office 365, MDM/Intune, SCCM, Windows GPOs, AD, and infrastructure domains.


5-7 years of relevant experience managing Workplace Technology and Desktop infrastructure.


Experience with Microsoft infrastructure, including M365 Office Platform.


Experience with RPA, automation scripting, and Power BI.


Hands-on experience managing PCs, mobile devices, and controls.


Ability to communicate clearly with non-IT users.


Experience in technical solutioning for deployments and support management.


Strong analytical skills, detail-oriented, motivated.


Creativity, teamwork, problem-solving, and excellent communication skills.


Customer-focused with a commitment to service excellence.


Relevant Microsoft certifications, network, or security certifications preferred.


Knowledge of ITIL, IT service management, and Agile methodologies.


What We Offer
Competitive salary, flexible benefits, community initiatives, learning opportunities, and a supportive environment for growth and wellbeing.


Additional Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Engineering and IT
Industry: Banking
#J-18808-Ljbffr

Required Skill Profession

Other General


  • Job Details

Related Jobs

OCBC Bank hiring End User Services Engineer, Group End User Services Job in singapore, singapore, Singapore
OCBC Bank
singapore, singapore, Singapore
DXC Technology Singapore Pte Ltd hiring End User Field Services Job in Raffles Place, Raffles Place, Singapore
DXC Technology Singapore Pte Ltd
Raffles Place, Raffles Place, Singapore
DXC Technology hiring End User Field Services Job in Singapore
DXC Technology
Singapore
Nanyang Technological University hiring Manager, End User Services [LKCMedicine] Job in Singapore
Nanyang Technological University
Singapore
Nanyang Technological University Singapore hiring Manager, End User Services [LKCMedicine] Job in Singapore
Nanyang Technological University Singapore
Singapore
Nanyang Technological University hiring Manager, End User Services LKCMedicine Job in Novena, SG.02, Singapore
Nanyang Technological University
Novena, SG.02, Singapore
SINGAPORE AIRLINES LIMITED hiring Information Technology - End User Computing (EUC) Engineer Job in Singapore
SINGAPORE AIRLINES LIMITED
Singapore
U3 InfoTech Pte Ltd hiring End user support engineer Job in Downtown Commercial Core, Alberta, Singapore
U3 InfoTech Pte Ltd
Downtown Commercial Core, Alberta, Singapore
Checkout hiring Engineer , Workplace Technology Job in Singapore
Checkout
Singapore
Confidential hiring Workplace Technology Engineer Job in Singapore
Confidential
Singapore
Baker Hughes hiring End User Support Job in Singapore
Baker Hughes
Singapore
NTT SINGAPORE PTE. LTD. hiring End User Computing Job in Singapore
NTT SINGAPORE PTE. LTD.
Singapore
Argyll Scott hiring End User Computing Job in Singapore
Argyll Scott
Singapore
Tata Consultancy Services (TCS) hiring End User Computing Job in Singapore
Tata Consultancy Services (TCS)
Singapore
U3 InfoTech Pte Ltd hiring End user support Job in Downtown Commercial Core, Alberta, Singapore
U3 InfoTech Pte Ltd
Downtown Commercial Core, Alberta, Singapore
SystexAsia Pte. Ltd. hiring End User Computing Job in Tai Seng, Tai Seng, Singapore
SystexAsia Pte. Ltd.
Tai Seng, Tai Seng, Singapore
Epam hiring Senior End-User Support Engineer Job in singapore, singapore, singapore, singapore, Singapore
Epam
singapore, singapore, singapore, singapore, Singapore
U3 hiring End User Computing Platform Engineer Job in singapore, singapore, singapore, singapore, Singapore
U3
singapore, singapore, singapore, singapore, Singapore
Recruit Advance Pte Ltd hiring Engineer, IT End User Support Job in North East Community Development Council, SG.02, Singapore
Recruit Advance Pte Ltd
North East Community Development Council, SG.02, Singapore
Recruit Advance hiring Engineer, IT End User Support Job in Singapore
Recruit Advance
Singapore
SEDHA CONSULTING PTE. LTD. hiring End-User Computing Support Engineer Job in Singapore
SEDHA CONSULTING PTE. LTD.
Singapore
Singapore Airlines hiring Information Technology - Lead Systems Engineer End User Computing (EUC) Job in singapore, singapore, Singapore
Singapore Airlines
singapore, singapore, Singapore
AIA Singapore Private Limited hiring End User Computing, Analyst Job in Singapore
AIA Singapore Private Limited
Singapore
Flintex Consulting Pte Ltd hiring End User Support Executive Job in Singapore
Flintex Consulting Pte Ltd
Singapore
Flintex Consulting Pte Ltd hiring End User Support Executive Job in Singapore
Flintex Consulting Pte Ltd
Singapore

Unlock Your End User Potential: Insight & Career Growth Guide


Real-time End User Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for End User in Singapore, Singapore, highlighting market share and opportunities for professionals in End User roles.

552 Jobs in Singapore
552
517 Jobs in Singapore
517
Download End User Jobs Trends in Singapore and Singapore

Are You Looking for End User Services, Workplace Technology Engineer Job?

Great news! is currently hiring and seeking a End User Services, Workplace Technology Engineer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at OCBC adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for End User Services, Workplace Technology Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for End User Services, Workplace Technology Engineer?

Key qualifications for End User Services, Workplace Technology Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for End User Services, Workplace Technology Engineer?

To improve your chances of getting hired for End User Services, Workplace Technology Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for End User Services, Workplace Technology Engineer Job Success

OCBC interview tips for End User Services, Workplace Technology Engineer

Here are some tips to help you prepare for and ace your End User Services, Workplace Technology Engineer job interview:

Before the Interview:

Research: Learn about the OCBC's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your End User Services, Workplace Technology Engineer interview at OCBC, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the OCBC's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for End User Services, Workplace Technology Engineer Positions

Setting up job alerts for End User Services, Workplace Technology Engineer is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!