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Executive - Service Support Job Opening In Singapore, Singapore – Now Hiring U3


Job description

Role: Service Support - After Sales (Engineering)
Duration: Permanent 

Location: Central, Singapore 




Responsibilities: 

• Responsible for sales activities related to compressors and turbines installed in chemical plants 

• Responsible for taking up enquiries from clients, processing enquiries and po and following up payments.



• Responsible for liaising with clients, vendors, procurement team and other engineering function group to ensure provision of seamless after-sales services to clients while meeting quality standard and clients’ requirement.



• Responsible for preparation of quotes, process PO and coordinate for delivery etc.



• Maintain accurate data records, keep data in proper manner internal server

• Prompt and satisfactory action for cost summary, proposal creation, as well as data input with using internal system 



After-Sales Services:
  • Daily communication with clients by phone, email or web-meeting for projects or on-going work and other related matters
  • Taking care of techno commercial discussion with client, needed for the supply of spares, upgrades, modification etc.

  • Involve in technical-commercial discussions with vendors and engineering team.

  • Working with procurement team for arranging PO / logistics etc for shipment
  • Arranging logistics and accompany supervisors to site during site activities
  • Prepare and create commercial proposal for after-sales services including communicating with vendors, and the other department such as Procurement, Engineering dept.

  • Understand the internal procedure and calculate adequate cost & profit, as well as approval on internal compliance program.

  • Negotiate with client for offer price, delivery time of item/service, and finalize the commercial offer.
  • Review and negotiate the Contract terms and conditions with client.
  • Follow-up with clients on submitted proposals, on-going order delivery, and invoice payment.
  • Arrange web-meeting with clients/internal members, other sales persons, etc.
  • Data Management
  • Record keeping of all the technical communication, history of equipment, Changes & upgrades
  • Enter data and maintain project records and files (Mainly in electronic copy, including hard copy)
  • Communicate with internal members, and/or other group company members, vendors to arrange any administrative matter including but not limited to ticket-booking, accommodation arrangement, etc.

  • Requirements: 
  • Minimum technical diploma or degree
  • 2-year experience in terms of sales activity (preparing proposals, profit calculation, etc.) would be plus point.





  • ​​​​​​​

    Required Skill Profession

    Information And Record Clerks


    • Job Details

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