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Urgent! Field Service Representative Job Opening In Seletar – Now Hiring SAFRAN LANDING SYSTEMS SERVICES SINGAPORE PTE. LTD.

Field Service Representative



Job description

Job details
Domain

Performance and Support

Job field / Job profile

Customer services and support - Field representative

Job title

Field Service Representative

Employment type

Permanent

Part time / Full time

Full-time

Job description

The Field Service Representative is the Primary Contact for operational Technical Support and an Active Ambassador for Safran Helicopter Engines.

KEY MISSIONS:
1.

Ensure Operational Readiness: Support customer in maintaining the operational serviceability of Safran HE equipment, in full compliance with safety and airworthiness regulations.
2.

Communication and Customer Relationship management: Build and sustain privileged relationships with customers, delivering added value to promote loyalty and long-term engagement.
3.

Support Services and Products Deployment: Collaborate closely with front office and partner teams to facilitate the introduction and deployment of new services and product entries into service.
4.

Deliver Technical Field Support: Maintain a strong field presence to support all services with a technical dimension, ensuring responsiveness and reliability.
5.

Uphold Safran HE Values: Embody the image and excellence of Safran HE support.

Strive for a Best of the Best approach in all interactions, while promoting and staying true to Safran HE's core values.
6.

Contribute to Team Cohesion: Actively participate in fostering a positive, collaborative team spirit through constructive and collective engagement.

But what else?

(advantages, specificities, etc.)

As Field Service Representative in a GSP contract::
- you will serve as the technical point of contact to support the Front Office
- Asset Level Management: Ensure that asset levels are appropriately dimensioned to meet contractual requirements.

Conduct regular inventories of expendable stock to support adjustment and optimization studies
- Maintenance Resource Assessment: Identify and advise the customer on the availability of required maintenance resources, including consumables, spare parts, tooling, equipment, personnel qualification and training
- Maintenance Planning Support: Assist the customer in planning and executing the maintenance plan to ensure compliance with the approved maintenance program, modification and repair status, Airworthiness directives, configuration standards and accurate logbooks/maintenance records

Candidate skills & requirements

  1. Educational Requirements
    • Possess a recognized High School diploma.

  2. Aeronautical Experience Requirements
    • Minimum of 5 years of experience in aeronautical maintenance of complex components such as engines, APUs, or landing gears.

  3. Key Competencies and Personal Qualities
    • Strong analytical and summarization skills.
    • Effective communicator, capable of remote and multi-relational interactions (with both customers and internal teams).
    • Excellent interpersonal and customer service skills.
    • High adaptability, especially in multicultural environments or international assignments.
    • Willingness to travel frequently for professional purposes.
    • Self-motivated, responsive, and capable of working independently.
    • Strong sense of rigor and adherence to procedures.


Required Skill Profession

Other General



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    Unlock Your Field Service Potential: Insight & Career Growth Guide


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