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Urgent! Global Operations & Maintenance Business Program Manager Job Opening In Singapore, Singapore – Now Hiring FPT ASIA PACIFIC PTE. LTD.
Manage end-to-end licensing operations, including renewals, pricing proposals, and contract lifecycle documentation.
Track, analyze and optimize public cloud service related hosting cost efficiency at the company level.
Analyze customer satisfaction, attrition risks and multi-dimensional of factors.
Drive overall improvement of customer satisfaction and retention, as well as O&M revenue (renewals, upselling, service add-ons).
Mobilize sales, finance, delivery/operations, and partner resources to resolve key issues and ensure timely project closure and execution.
Orchestrate cross-functional teams to implement O&M incentive programs so as to achieve a higher LTSA adoption rate and increase the sale of upsell of profitable service packages.
Track and report on program performance, providing insights to management for decision-making.
Maintain accurate business process documentation and compliance reports.
Collect frontline feedback, propose simplification suggestions to O&M, GTM, Delivery, SA, Product stakeholders, and drive iteration of commercial terms and processes.
Oversee external supplier/outsourcing support for quality and delivery to ensure contract fulfillment and cost efficiency.
Requirements
Degree in Business Administration, Information Systems, or related field.
Minimum 8 years of experience in licensing management, business operations, or program governance
in Cloud Service Provider and/or Renewables industries.
Proven experience of orchestrating cross-functional teams to construct and evolve SOPs, programs and campaigns, and eventually deliver quantitative and positive business results.
Capable of independently producing pricing scenarios, negotiation scripts, and contract term lists; leading cross‐functional reviews.
Certifications (at least Fundamentals level) in Microsoft products including Azure and M365 are required.
Strong stakeholder management and analytical skills.
Excellent written and verbal communication skills.
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Unlock Your Global Operations Potential: Insight & Career Growth Guide
Real-time Global Operations Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Global Operations in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 9819 jobs in Singapore and 8700 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Global Operations roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! FPT ASIA PACIFIC PTE. LTD. is currently hiring and seeking a Global Operations & Maintenance Business Program Manager to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at FPT ASIA PACIFIC PTE. LTD. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Global Operations & Maintenance Business Program Manager Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Global Operations & Maintenance Business Program Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Global Operations & Maintenance Business Program Manager interview at FPT ASIA PACIFIC PTE. LTD., research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the FPT ASIA PACIFIC PTE. LTD.'s products or services and be prepared to discuss how you can contribute to their success.
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