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Urgent! it executive Job Opening In Singapore, Singapore – Now Hiring RecruitFirst



Job description

Overview

Who you'll be working for

-

What requirements you'll need to be eligible

  • Min Diploma in relevant discipline

  • 3 to 5 years of related experience in IT infrastructure support

  • Singaporeans only
  • What you'll be doing on the job

    Incidents and requests management

  • Provide IT support and manage incidents and requests relative to IT end users and infrastructure topics

  • Ensure end users devices, IT systems and networks are operating smoothly and react accordingly to remediate situation appropriately

  • Provide findings and support for any infrastructure issue in office and boutiques
  • On site and remote support

  • Provide to our different locations in South East Asia regular on site and remote support for office and boutique users

  • Provide support to other Asia Region when required
  • Collaboration

  • Collaborate strongly with the regional IT team and global IT department in relation with operational topics, reporting and project tasks
  • Project participation

  • Participate in projects that require IT arrangement.

    For example: store opening, office renovation/relocation, infrastructure projects and events IT setup and support
  • Person of Contact

  • To be the main person of contact for all IT support in South East Asia; For the end users of South East Asia, the different partners and the IT colleagues from HQ
  • General IT Administration

  • Actively monitor IT services to identify technological incidents and liaise with the Regional and Global IT team as well as the partners

  • Proper administration of users and devices

  • Manage IT budget, procurement and inventory
  • IT Documentation

  • Maintain IT documentation

  • Maintain any IT contracts and terms and conditions for any services by IT vendors

  • Actively provide feedback for policies and procedures for IT processes

  • Update and maintain project documents for any projects involved
  • Ad-hoc Support

  • Provide ad-hoc IT support requested by Regional IT or Global IT department
  • Assessment and Improvement

  • Contribute to evaluate the current performance of IT services in the company and help to define and implement improvement

  • Required Skill Profession

    Computer Occupations



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