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IT Service desk Engineer - 12 hrs shift Job Opening In Singapore, Singapore – Now Hiring Alphaeus Pte. Ltd.


Job description

As an IT Service Desk Engineer, your primary responsibility is to provide remote IT support to end user through phone calls, email, or live chat whenever end users encounter any IT-related issues.


Responsibilities
Provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight.


Be available to take calls.


Accurate assessment / resolution of problems.


Provide first level support to troubleshoot and solve technical problems.


Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, LAN, centralized infrastructure, Wide Area Network, and voice services related service requests.


Coordination for employee user account administration, activation, changes, and terminations.


Receive and answer all users' IT service request calls.


Requirements
Good command in English to liaise with different entities.


Candidate must possess at least NITEC/Higher NITEC and above.


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Required Skill Profession

Other General


  • Job Details

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Unlock Your IT Service Potential: Insight & Career Growth Guide


Real-time IT Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for IT Service in Singapore, Singapore, highlighting market share and opportunities for professionals in IT Service roles.

12771 Jobs in Singapore
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Are You Looking for IT Service desk Engineer 12 hrs shift Job?

Great news! is currently hiring and seeking a IT Service desk Engineer 12 hrs shift to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Alphaeus Pte. Ltd. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for IT Service desk Engineer 12 hrs shift Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for IT Service desk Engineer 12 hrs shift?

Key qualifications for IT Service desk Engineer 12 hrs shift typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for IT Service desk Engineer 12 hrs shift Job Success

Alphaeus Pte. Ltd. interview tips for IT Service desk Engineer   12 hrs shift

Here are some tips to help you prepare for and ace your IT Service desk Engineer 12 hrs shift job interview:

Before the Interview:

Research: Learn about the Alphaeus Pte. Ltd.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

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Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

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Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your IT Service desk Engineer 12 hrs shift interview at Alphaeus Pte. Ltd., research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Alphaeus Pte. Ltd.'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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