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IT Support Officer (M365) Job Opening In Singapore, Singapore – Now Hiring Workle Recruitment Agency


Job description

Working location: Tai Seng

Mon to Fri 9am – 6pm

Salary: up to $3,500

Role Summary

Provide professional, expert-level support and administration of the Microsoft 365 cloud environment, ensuring a secure, reliable, and high-performing IT infrastructure across the company and fleet operations.

Job Duties

  • Research, design, develop, and deploy Microsoft 365 solutions independently.

  • Administer and maintain the Microsoft 365 environment to ensure reliability, performance, and security.

  • Act as the first point of contact for issue escalation within the fleet.

  • Serve as primary standby helpdesk support after office hours and on weekends.

  • Monitor system health; analyze and test systems regularly for optimal performance.

  • Conduct annual hardware refresh for endpoint devices and network equipment for the fleet.

  • Perform system updates, backups, and restorations as required.

  • Collaborate with internal teams to optimize functionality and user experience.

  • Handle IT onboarding and offboarding processes for new hires and leavers.

  • Document system configurations, processes, and IT user guides.

  • Provide high-level troubleshooting support onsite and offsite (including vessels) and coordinate with vendors.

  • Travel internationally to provide IT support to vessels when vendors cannot resolve issues remotely.

  • Manage IT procurement and vendor relationships effectively.

  • Maintain up-to-date IT hardware and software inventory.

  • Conduct daily, monthly, and annual IT operational checklists.

Minimum Requirements

  • Minimum 1 year experience managing and administering Microsoft 365 environments.

  • At least 2 years experience as Level 1 IT Support in a mid to large enterprise.

  • Strong customer service, communication, and problem-solving skills.

  • Ability to work both independently and collaboratively in a team environment.

  • Minimum 2 years’ technical experience in setting up or supporting networks and firewalls for SMEs.

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Required Skill Profession

Technical Support & Administration


  • Job Details

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Unlock Your IT Support Potential: Insight & Career Growth Guide


Real-time IT Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for IT Support in Singapore, Singapore, highlighting market share and opportunities for professionals in IT Support roles.

8386 Jobs in Singapore
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Are You Looking for IT Support Officer (M365) Job?

Great news! is currently hiring and seeking a IT Support Officer (M365) to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Workle Recruitment Agency adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Workle Recruitment Agency interview tips for IT Support Officer (M365)

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