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L2 Desktop Support Engineer Job Opening In Central Singapore Community Development Council – Now Hiring Alphaeus Pte Ltd


Job description

Job Title: L2 Desktop Support Engineer (Global Markets Support | 1-Year Renewable Contract)
Location: CBD
Job Type: 1-Year Renewable Contract
Working Hours: Shift Work (Mon–Sat) + On-Call Support

Job Responsibilities:

We are seeking a skilled L2 Desktop Support Engineer to join our team supporting Global Markets infrastructure services.

You will be responsible for providing both onsite and remote first-level and second-level technical support, ensuring smooth operations across various critical systems and services.

Key responsibilities include:

Provide 1st and 2nd level support for:

  • Market Data Systems (e.g., Refinitiv, Bloomberg, Markit)
  • Transaction Services & Platforms (e.g., Bloomberg, Refinitiv, EBS)
  • Voice Communication Services (IPC, Avaya, Cisco)
  • IT Infrastructure Services, working closely with GO&T
  • Administrative Services, including onboarding/offboarding processes and compliance requests
  • Manage and support video conferencing systems: setup, standby during key meetings, troubleshooting, and upgrades

Provide support for:

  • Desktop hardware and applications
  • Email systems, printers, corporate mobile devices
  • Basic network connectivity and troubleshooting
  • Perform hardware/software installation, configuration, issue resolution, and upgrades
  • Maintain inventory of IT assets (software, hardware, mobile devices)
  • Execute hardware moves, changes, and refresh activities
  • Conduct preventive/corrective maintenance and keep accurate records
  • Escalate unresolved issues to relevant teams and ensure follow-up
  • Participate in after-hours standby support
  • Perform daily morning floor walks to inspect server and meeting rooms

Requirements:

  • Minimum 2 years of experience in desktop support or a similar IT support role
  • Strong communication skills and a service-oriented attitude
  • Familiarity with end-user computing environments and standard desktop support workflows

Proficient in:

  • Active Directory (AD) and Group Policy
  • Proxy settings, Power Excel, and the latest Windows OS
  • Basic network troubleshooting
  • Team player with the ability to handle multiple tasks and shifting priorities

Working Hours:

Shift Schedule (Mon–Fri):

  • Shift 1: 7:30 AM – 4:30 PM
  • Shift 2: 9:00 AM – 6:00 PM
  • Shift 3: 11:00 AM – 8:00 PM
  • Shift 4 (Saturday): 4-hour shift based on business needs (pre-scheduled)
  • 7x24 on-call standby support, including weekends and public holidays

Required Skill Profession

Other General


  • Job Details

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Unlock Your L2 Desktop Potential: Insight & Career Growth Guide


Real-time L2 Desktop Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for L2 Desktop in Central Singapore Community Development Council, Singapore, highlighting market share and opportunities for professionals in L2 Desktop roles.

756 Jobs in Singapore
756
710 Jobs in Central Singapore Community Development Council
710
Download L2 Desktop Jobs Trends in Central Singapore Community Development Council and Singapore

Are You Looking for L2 Desktop Support Engineer Job?

Great news! is currently hiring and seeking a L2 Desktop Support Engineer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Alphaeus Pte Ltd adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for L2 Desktop Support Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Central Singapore Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for L2 Desktop Support Engineer?

Key qualifications for L2 Desktop Support Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for L2 Desktop Support Engineer Job Success

Alphaeus Pte Ltd interview tips for L2 Desktop Support Engineer

Here are some tips to help you prepare for and ace your L2 Desktop Support Engineer job interview:

Before the Interview:

Research: Learn about the Alphaeus Pte Ltd's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

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During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your L2 Desktop Support Engineer interview at Alphaeus Pte Ltd, research the company, understand the job requirements, and practice common interview questions.

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By following these tips, you can increase your chances of making a positive impression and landing the job!

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