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L2 Support Engineer Job Opening In Central Singapore Community Development Council – Now Hiring HCL Singapore Pte Ltd


Job description

Responsibilities:

  • Diagnose and repair any IT related faults that includes IT incidents with close follow up until ticket closure within SLA
  • Maintain and monitor internet connectivity on performance related issues
  • Create user accounts for new joiners, conduct IT onboarding, termination for leavers, support on password reset and unlocking of user accounts
  • Maintain and update asset inventory listing
  • Handle tech refresh for computer assets
  • Liaise with vendors related to IT assets
  • Collaborate with IT Systems, IT Network and other teams to perform testing and support the roll out of new project implementation or deployment
  • Involve in office build projects that include office expansion and relocation tasks
  • Provide timely and progressive update to users on incident/request
  • Update new contents into Grab WIki (Confluence) for proper documentation
  • Provide application support and technical assistance to users on all BAU matters including but not limited to software/app installation, configuration and troubleshooting

Requirements:

  • Bachelor Degree or equivalent in Computer Science or related field

  • Minimum of 5 years of IT experience

  • Familiar with Mac OS and Windows support that includes installation, configuration and troubleshooting of OS related issues
  • Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory

  • Apple hardware breakfix skillset

  • Experience in handling Jumpcloud, Gsuites, Workato, remedy force & zoom.

  • Experience on hardware and peripherals troubleshooting.

  • Knowledge on networking that includes connectivity and latency check.

  • Familiar with cloud technologies AWS & Azure

Location: 3 Mediaclose, Singapore

Required Skill Profession

Other General


  • Job Details

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Unlock Your L2 Support Potential: Insight & Career Growth Guide


Real-time L2 Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for L2 Support in Central Singapore Community Development Council, Singapore, highlighting market share and opportunities for professionals in L2 Support roles.

6726 Jobs in Singapore
6726
6234 Jobs in Central Singapore Community Development Council
6234
Download L2 Support Jobs Trends in Central Singapore Community Development Council and Singapore

Are You Looking for L2 Support Engineer Job?

Great news! is currently hiring and seeking a L2 Support Engineer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at HCL Singapore Pte Ltd adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for L2 Support Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Central Singapore Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for L2 Support Engineer?

Key qualifications for L2 Support Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for L2 Support Engineer Job Success

HCL Singapore Pte Ltd interview tips for L2 Support Engineer

Here are some tips to help you prepare for and ace your L2 Support Engineer job interview:

Before the Interview:

Research: Learn about the HCL Singapore Pte Ltd's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

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Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Be Honest: Don't exaggerate your skills or experience.

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Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your L2 Support Engineer interview at HCL Singapore Pte Ltd, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the HCL Singapore Pte Ltd's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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