Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: L2 Support Engineer (VIP Support).
Singapore Jobs Expertini

Urgent! L2 Support Engineer (VIP Support) Job Opening In Singapore, Singapore – Now Hiring Amaris Consulting

L2 Support Engineer (VIP Support)



Job description

Job description



ABOUT THE JOB



  • Provide second-line investigation and diagnosis for IT incidents and service requests

  • Resolve and close incidents/service requests as per procedures and timelines

  • Escalate unresolved issues within agreed service levels

  • Ensure incident tickets are updated at all times until resolution

  • Liaise with clients, internal support groups, and third-party providers as needed

  • Perform PC staging and hardware/software setup

  • Execute IMAC (Install, Move, Add, Change) operations

  • Conduct regular maintenance and support for hardware and software

  • Troubleshoot and resolve PC incidents and VIP requests

  • Coordinate with Service Desk for hardware repair requests

  • Assist local Server Team during server maintenance activities

  • Provide support during special events and conferences

  • Support Connected Backup client tools

  • Provide basic local network support or assist centralized Network team


ABOUT YOU



  • Experience with Level 2 IT support for hardware, software, and network-related issues

  • Proficiency with ticketing tools (e.g. ServiceNow) and managing incident lifecycles

  • Knowledge of Windows OS, Microsoft Office suite, and Active Directory

  • Familiarity with backup tools and standard IT asset management procedures

  • Basic understanding of networking (IP, DNS, VPN) and troubleshooting connectivity issues

  • Academic background: technical degree or engineering school in IT or related field

  • You are customer-focused, organized, and able to prioritize tasks efficiently under pressure


WHY AMARIS?


At Amaris Consulting, we believe in creating a thriving, positive workplace where every team member can grow, connect, and make a real impact.

Here’s what you can expect when you join our dynamic community:



  • Global Diversity: Be part of an international team of 110+ nationalities, celebrating diverse perspectives and collaboration.

  • Trust and Growth: With 70% of our leaders starting at entry-level, we’re committed to nurturing talent and empowering you to reach new heights.

  • Continuous Learning: Unlock your full potential with our internal Academy and over 250 training modules designed for your professional growth.

  • Vibrant Culture: Enjoy a workplace where energy, fun, and camaraderie come together through regular afterworks, team-building events, and more.

  • Meaningful Impact: Join us in making a difference through our CSR initiatives, including the WeCare Together program, and be part of something bigger.



Required Skill Profession

Computer Occupations



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your L2 Support Potential: Insight & Career Growth Guide


  • Real-time L2 Support Jobs Trends in Singapore, Singapore (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for L2 Support in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 5789 jobs in Singapore and 4969 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in L2 Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for L2 Support Engineer (VIP Support) Job?

    Great news! is currently hiring and seeking a L2 Support Engineer (VIP Support) to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Amaris Consulting adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Singapore laws and regulations
  • What Is the Average Salary Range for L2 Support Engineer (VIP Support) Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for L2 Support Engineer (VIP Support)?

    Key qualifications for L2 Support Engineer (VIP Support) typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for L2 Support Engineer (VIP Support)?

    To improve your chances of getting hired for L2 Support Engineer (VIP Support), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for L2 Support Engineer (VIP Support) Job Success
    Amaris Consulting interview tips for L2 Support Engineer (VIP Support)

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Amaris Consulting's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your L2 Support Engineer (VIP Support) interview at Amaris Consulting, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Amaris Consulting's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for L2 Support Engineer (VIP Support) Positions

    Setting up job alerts for L2 Support Engineer (VIP Support) is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!