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Urgent! Lead, Customer Success and Delivery Job Opening In Singapore, Singapore – Now Hiring Amplify Health
Overview
Lead, Customer Success and Delivery role at Amplify Health.
Position focused on building Value Delivery Office and driving customer success across Asia.
Responsibilities
Build the Value Delivery Office – design operating model, playbooks and KPIs to shift to outcome‐driven delivery.
Drive Customer Success – develop success plans, accelerate adoption and ensure measurable value realisation for every client.
Lead Complex Programmes – orchestrate multi‐market deployments, manage risks and deliver on time‐to‐value targets.
Ensure Service Excellence – define SLAs, readiness standards and continuous improvement for platform and analytics services.
Measure and Report Value – link solutions to health and financial outcomes and deliver executive dashboards and insights.
Influence and Inspire – act as executive interface for customers and internal leadership; hire and grow a high‐performing team.
Experience and Qualifications
7+ years in programme delivery or customer success for SaaS or data platforms, ideally across multiple markets.
Proven record of building or transforming a PMO into a value‐focused function with measurable adoption and outcome gains.
Strong executive stakeholder management and ability to run steering committees and value reviews.
Expertise in agile at scale and journey‐based delivery models.
Service operations knowledge: SLAs, incident, problem and change management.
Data‐driven mindset; able to define OKRs and link product use to business and health outcomes.
Startup or scale‐up experience with demonstrated ability to build new functions, operate in ambiguity and deliver at speed.
Healthtech, Insurtech or payer/provider domain experience is highly desirable.
Certifications: PMP or PRINCE2 and Agile (Scrum, SAFe or PMI‐ACP) preferred.
Employment details
Seniority level: Not applicable.
Employment type: Full‐time.
Job function: Other.
Industries: IT Services and IT Consulting.
Referrals increase your chances of interviewing at Amplify Health by 2x.
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Unlock Your Lead Customer Potential: Insight & Career Growth Guide
Real-time Lead Customer Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Lead Customer in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 9824 jobs in Singapore and 8526 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Lead Customer roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Amplify Health is currently hiring and seeking a Lead, Customer Success and Delivery to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Lead, Customer Success and Delivery Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Amplify Health adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Lead, Customer Success and Delivery Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Lead, Customer Success and Delivery typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Lead, Customer Success and Delivery, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Lead, Customer Success and Delivery interview at Amplify Health, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Amplify Health's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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