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Learning Support Executive Job Opening In Central Singapore Community Development Council – Now Hiring BELLS INSTITUTE OF HIGHER LEARNING PTE. LTD


Job description

Role Purpose

Ensure a smooth, learner-centred experience across classes and events by supporting learning and course administration—including fee collection—while collaborating with departments, trainers, and the centre team.

Key Responsibilities

1) Learner Experience & Front-of-House

  • Welcome, check in, and guide learners; handle walk-ins and enquiries.

  • Manage attendance, issue learning materials, and support accessibility needs.

  • Collect, log, and act on learner feedback.

2) Classroom & Timetable Operations

  • Prepare rooms, devices, and AV; perform pre-class technical checks.

  • Coordinate trainer schedules, class rosters, make-up sessions, and substitutions.

  • Invigilate assessments; uphold academic integrity and incident reporting.

3) Course Administration & Fees

  • Process enrolments, verify documents, and maintain accurate learner records.

  • Collect fees via POS/e-payments, issue receipts, and reconcile daily takings.

  • Prepare simple admin/finance reports; hand-over to Finance per SOPs.

4) Learning Technology Support

  • Enroll learners on the LMS; publish class info and learning resources.

  • Provide basic troubleshooting (logins, device setup, Wi-Fi, projector, conferencing).

  • Track e-learning progression and nudge learners where needed.

5) Communication & Stakeholder Coordination

  • Draft and send class notices, reminders, and post-class follow-ups.

  • Liaise with trainers, faculty/department admins, and external partners/vendors.

  • Escalate issues promptly with clear context and proposed next steps.

6) Data, Quality & Compliance

  • Maintain accurate records (attendance, assessments, fees); ensure data privacy.

  • Monitor KPIs and service standards; suggest process improvements.

  • Support audits and documentation required by institutional policies.

7) Safety & Facilities Readiness

  • Conduct safety briefings; log incidents/near-misses.

  • Track inventory of training equipment and learning materials.

Success Metrics (KPIs)

  • Classes start on time; ≤24-hour turnaround for schedule/notice updates.

  • 100% attendance and fee records accuracy; zero unreconciled cash variances.

  • Learner CSAT/NPS targets met; issues resolved within SLA.

  • LMS enrolment completion before class start; minimal tech-related delays.

Qualifications & Skills

  • Service-oriented communicator with excellent spoken/written English.

  • Strong administrative accuracy; numeracy for cash handling & reconciliation.

  • Digital fluency: Google Workspace/MS Office; familiarity with LMS a plus.

  • Problem-solver who stays calm under pressure; team-first mindset.

  • Able to work shifts (some evenings/weekends) as per class schedules.

  • Nice-to-Have: Event ops experience, basic Excel/Sheets (lookups, pivots), familiarity with edtech tools, first aid.

Professional Attributes

  • Integrity with learner data and finances
  • Empathy and tact
  • Detail orientation
  • Continuous improvement mindset
  • Accountability and follow-through.

*This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions.

e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to BELLS's PDPA and e2i's PDPA.*

Required Skill Profession

Other General


  • Job Details

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Unlock Your Learning Support Potential: Insight & Career Growth Guide


Real-time Learning Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Learning Support in Central Singapore Community Development Council, Singapore, highlighting market share and opportunities for professionals in Learning Support roles.

6636 Jobs in Singapore
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6048 Jobs in Central Singapore Community Development Council
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Download Learning Support Jobs Trends in Central Singapore Community Development Council and Singapore

Are You Looking for Learning Support Executive Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at BELLS INSTITUTE OF HIGHER LEARNING PTE. LTD adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Learning Support Executive Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Central Singapore Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Learning Support Executive?

Key qualifications for Learning Support Executive typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Learning Support Executive Job Success

BELLS INSTITUTE OF HIGHER LEARNING PTE. LTD interview tips for Learning Support Executive

Here are some tips to help you prepare for and ace your Learning Support Executive job interview:

Before the Interview:

Research: Learn about the BELLS INSTITUTE OF HIGHER LEARNING PTE. LTD's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Learning Support Executive interview at BELLS INSTITUTE OF HIGHER LEARNING PTE. LTD, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the BELLS INSTITUTE OF HIGHER LEARNING PTE. LTD's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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