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Level 1 Desktop Engineer Job Opening In Singapore, Singapore – Now Hiring RMA Contracts Pte Ltd


Job description

Location: Changi Airport (Multiple buildings) Working Hours: Monday to Friday, 8:30 AM – 6:00 PM


Key Responsibilities:


IT Helpdesk & Desktop Support

  • Respond promptly to incoming calls and emails from end-users.

  • Provide 1st level support for ICT computing devices and peripherals.

  • Troubleshoot and verify hardware issues; coordinate with hardware vendors for repairs.

  • Perform software patching (e.g., Windows OS updates, antivirus updates, other software patches).

  • Set up, install, re-install, and dispose of ICT computing devices as needed.

  • Assist in relocation and reinstallation of computing devices across sites.

  • Ensure all relocated or new equipment is tested and fully functional.

AV Support

  • Provide user support for AV equipment in meeting rooms during hybrid meetings, Townhalls, and events.

  • Deliver 1st level troubleshooting for AV systems; escalate to vendors when necessary.

  • Conduct scheduled checks (minimum twice weekly) to ensure AV equipment is operational.

  • Support or be on standby for important VC/AV meetings, including those outside office hours.

Equipment Loan & IT Administration

  • Manage and maintain a pool of loan equipment (e.g., laptops, AV gear, portable storage).

  • Configure and issue loan equipment; reset to default configurations upon return.

Requirements:

  • Proven experience in IT support or desktop engineering roles.

  • Solid knowledge of ICT computing devices, peripherals, and AV equipment.

  • Strong troubleshooting and coordination skills.

  • Good interpersonal, written, and verbal communication skills.

  • Customer-focused with a positive, can-do attitude.

  • Willingness to travel between multiple buildings within Changi Airport for support needs.

Nice to Have:

  • Experience with hybrid meeting platforms (e.g., Zoom, MS Teams, WebEx).

  • Familiarity with asset management and IT ticketing systems.

Required Skill Profession

Other General


  • Job Details

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Unlock Your Level 1 Potential: Insight & Career Growth Guide


Real-time Level 1 Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Level 1 in Singapore, Singapore, highlighting market share and opportunities for professionals in Level 1 roles.

3146 Jobs in Singapore
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Download Level 1 Jobs Trends in Singapore and Singapore

Are You Looking for Level 1 Desktop Engineer Job?

Great news! is currently hiring and seeking a Level 1 Desktop Engineer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at RMA Contracts Pte Ltd adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Level 1 Desktop Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Level 1 Desktop Engineer?

Key qualifications for Level 1 Desktop Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Level 1 Desktop Engineer Job Success

RMA Contracts Pte Ltd interview tips for Level 1 Desktop Engineer

Here are some tips to help you prepare for and ace your Level 1 Desktop Engineer job interview:

Before the Interview:

Research: Learn about the RMA Contracts Pte Ltd's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

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Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

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Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Final Thought:

To prepare for your Level 1 Desktop Engineer interview at RMA Contracts Pte Ltd, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the RMA Contracts Pte Ltd's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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