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[LTA-QSC2] SENIOR/EXECUTIVE, QUALITY SERVICE OPERATIONS (6 MTH TEMP CONTRACT) Land Transport Au[...] Job Opening In Singapore, Singapore – Now Hiring Singpass

[LTA QSC2] SENIOR/EXECUTIVE, QUALITY SERVICE OPERATIONS (6 MTH TEMP CONTRACT) Land Transport Au[...]

    Singapore Jobs Expertini Expertini Singapore Jobs Management & Leadership [Lta Qsc2] Senior/executive, Quality Service Operations (6 Mth Temp Contract) Land Transport Au[...]

Job description

What the role is

SENIOR/EXECUTIVE, QUALITY SERVICE OPERATIONS (6 MONTHS TEMPORARY CONTRACT)

What you will be working on

You will be involved in managing public feedback obtained via call, emails, SMS or letters.

This includes deep diving into feedback received and engaging the relevant teams to resolve the issue collectively, as well as drafting of replies to feedback providers and coordinating joint meetings and discussions, where required.

What we are looking for

  • Diploma in any discipline.

  • Highly-motivated and pro-active with the ability to work independently and thrive in a dynamic environment.

  • Customer service-oriented with good time management.

  • Good interpersonal and communication skills.

    Have a good command of spoken and written English.

About Land Transport Authority

The Land Transport Authority (LTA) is a statutory board under Ministry of Transport that spearheads land transport developments in Singapore.

We are seeking dynamic, energetic, highly motivated, passionate and qualified professionals to join us.

Many opportunities & challenges await those who are keen on an exciting career to realise our commitment to envision & implement an integrated transport system.

#J-18808-Ljbffr

Required Skill Profession

Management & Leadership


  • Job Details

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Unlock Your LTA QSC2 Potential: Insight & Career Growth Guide


Real-time LTA QSC2 Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for LTA QSC2 in Singapore, Singapore, highlighting market share and opportunities for professionals in LTA QSC2 roles.

308 Jobs in Singapore
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299 Jobs in Singapore
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Download Lta Qsc2 Jobs Trends in Singapore and Singapore

Are You Looking for [LTA QSC2] SENIOR/EXECUTIVE, QUALITY SERVICE OPERATIONS (6 MTH TEMP CONTRACT) Land Transport Au[...] Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Singpass adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Interview Tips for [LTA QSC2] SENIOR/EXECUTIVE, QUALITY SERVICE OPERATIONS (6 MTH TEMP CONTRACT) Land Transport Au[...] Job Success

Singpass interview tips for [LTA QSC2] SENIOR/EXECUTIVE, QUALITY SERVICE OPERATIONS (6 MTH TEMP CONTRACT) Land Transport Au[...]

Here are some tips to help you prepare for and ace your [LTA QSC2] SENIOR/EXECUTIVE, QUALITY SERVICE OPERATIONS (6 MTH TEMP CONTRACT) Land Transport Au[...] job interview:

Before the Interview:

Research: Learn about the Singpass's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your [LTA QSC2] SENIOR/EXECUTIVE, QUALITY SERVICE OPERATIONS (6 MTH TEMP CONTRACT) Land Transport Au[...] interview at Singpass, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Singpass's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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