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Manager, Sales Operations & Support (Market Development) Job Opening In singapore sg – Now Hiring Marina Bay Sands


Job description

Job Responsibilities

  • Perform customer facing functions such as assisting with patron engagements, concert tickets distribution, Suite assignment and appreciation dinner/lunch meet and greet.
  • Provide sales team with timely updates and results to help them maximize opportunities.
  • Act as point of contact for in-house and regional Premium Mass Sales Team to coordinate and assist with all Premium Mass sales efforts including customer facing functions.
  • Responsible for the tracking and reporting of Premium Mass segment KPIs.
  • Assist with reviewing and approving coding requests from Premium Mass and Player Development teams.
  • Work with SSIR, Direct Marketing and Revenue teams on Cash Check-In Program and Slot Rolling Program group codes, rate plans, weblink set up, tracking and reporting, disputes/adjustments, etc.
  • Work with Revenue and Casino Reservation teams on Premium Mass Roadshow offer set up, tracking and reporting.
  • Assist the sales team with inquiries, customer related issues / exceptions / account settlements, and all other sales team related support on daily basis.
  • Responsible for supervision of Marketing Executives in the coordination of extraordinary events and promotional activities, and compilation of data and feedback for these events
  • Manage the preparation of presentation slides for Market Development team.
  • Maintain and protect the Company’s professional reputation and integrity.
  • Assist with reports and other ad hoc duties as and when necessary.
  • Job Requirements

    Education & Certification

  • Degree in related field preferred
  • Experience

  • 3 – 5 years of experience in Sales, Marketing, or relevant role preferred.
  • Other Prerequisites

  • Competent in Outlook and Microsoft Office program (Word, Excel, PowerPoint)
  • Familiarity with the gaming industry preferred.
  • Highly organized, able to meet deadlines and manage multiple tasks concurrently with attention to detail.
  • Strong interpersonal communication, presentation skills, excellent customer service, and problem-solving skills.
  • Able to communicate effectively with both English and Mandarin speaking guests.
  • Willing to work various shifts, including mornings, afternoons, and overnight, as well as on public holidays.
  • Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore.

    Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

    Required Skill Profession

    Mathematical Science Occupations


    • Job Details

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Marina Bay Sands adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Singapore laws and regulations

    What Is the Average Salary Range for Manager, Sales Operations & Support (Market Development) Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in singapore sg. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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    Interview Tips for Manager, Sales Operations & Support (Market Development) Job Success

    Marina Bay Sands interview tips for Manager, Sales Operations & Support (Market Development)

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    Before the Interview:

    Research: Learn about the Marina Bay Sands's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

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    Final Thought:

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