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Urgent! Network Engineer Job Opening In Singapore, Singapore – Now Hiring eTeam

Network Engineer



Job description

We are seeking an experienced Cloud Network Specialist to join our global support team.

The ideal candidate will be a Subject Matter Expert (SME) with deep expertise in cloud networking, routing & switching, and hyperscaler integrations.

You will be responsible for resolving complex technical issues, leading incident calls, and ensuring seamless network operations across global infrastructures in a Follow-the-Sun support model .

Key Responsibilities

  • Manage and resolve tickets/incidents via ServiceNow platform.

  • Act as a technical SME and lead critical incident calls.

  • Troubleshoot and provide break-fix support for network and cloud-related issues.

  • Perform root cause analysis (RCA) for recurring issues and recommend preventive measures.

  • Drive and implement process improvements , ensuring adherence to defined standards.

  • Take shared ownership of SLA-driven incident resolution .

  • Mentor and train junior team members as a technical guide/SME .

  • Conduct testing, auditing, and capacity planning for on-prem and cloud components.

  • Maintain and improve customer and employee satisfaction by delivering high-quality support.

  • Strong expertise in Routing & Switching (BGP, OSPF, EIGRP, QoS, MPLS, WAN).

  • Hands-on with AWS (Advanced Networking, Cloud Architect) and Azure network components .

  • Experience with AWS native load balancers and hyperscaler integration with on-prem DCs .

  • Knowledge of SD-WAN (Viptela – Vmanage, VSmart, VBond, VEdge) .

  • Switching technologies: Cisco/Arista (STP, HSRP, SVI, EtherChannel, Stackwise, VSS, Nexus) .

  • Wireless LAN – Cisco and Aruba.

  • Cisco Meraki (MS and MX Series).

  • F5 Virtual Load Balancers .

Qualifications

  • 10+ years of experience as a Network Engineer supporting global infrastructures .

  • Proven experience in deploying/supporting virtual devices and cloud-hyperscaler network environments .

  • Cisco CCIE and other industry-recognized certifications.

  • Strong expertise in LAN/WAN architectures and IP services .

  • Expert-level skills in real-time troubleshooting, optimization, and documentation .

  • Proficient in debugging with Wireshark and resolving complex routing issues.

  • Hands-on with:
  • Cisco ASR, ISR, Catalyst , and Nexus (9K/7K/5K/2K) series.

  • Cisco SD-WAN solutions.

  • F5 load balancers .

Soft Skills

  • Excellent verbal and written communication skills (English) .

  • Ability to lead high-pressure real-time incident calls involving customers and vendors.

  • Strong customer-handling skills with a problem-solving mindset.

  • Ability to thrive under pressure and deliver solutions effectively.

Certifications (Preferred/Required)

  • CCIE (Mandatory) .

  • AWS Certified Advanced Networking / Solutions Architect .

  • Microsoft Azure Certification (Networking/Solutions Architect) .

  • F5-CSE / F5-CTS .

  • ITIL v4 Foundation .

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Required Skill Profession

Networks & Systems



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