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Operations Coordinator, Healthcare Support Services / Up to 3300 Job Opening In Kent Ridge Park – Now Hiring MCI Career Services Pte Ltd


Job description

Kent Ridge | Healthcare Industry | Mon–Fri, Office Hours
$2,800 – $3,300 + AWS + 2–3 Months Performance Bonus



About the Role


We are looking for a responsible and compassionate Operations Coordinator to manage daily operations and service delivery within the mortuary and support services unit.

This role plays a critical part in ensuring dignified, seamless, and professional care for the deceased and their next-of-kin (NOK), while ensuring full compliance with hospital policies and regulatory standards.



Key Responsibilities

  • Administrative Support
    Handle all documentation and paperwork related to funeral services, permits, and internal approvals.

  • Records & Compliance
    Maintain accurate and up-to-date records for deceased patient identification and collection processes, including handling of body parts.

  • Customer Service & Communication
    Act as the primary liaison for grieving families and NOK, providing compassionate support and coordinating with funeral service providers.

  • Facility Management
    Oversee the mortuary's cleanliness and setup, ensuring a respectful and dignified environment at all times.

  • Incident & Feedback Handling
    Work with internal departments to review service feedback or incidents and follow up with appropriate actions to ensure service quality.

  • Operational Coordination
    Monitor system performance, track issues, and implement process improvements to avoid disruptions in daily operations.

  • Policy & Regulatory Adherence
    Ensure daily activities are aligned with hospital SOPs, safety policies, and relevant healthcare regulations.

  • Other Duties
    Support the supervisor and broader team with any additional responsibilities related to operations and service excellence.



Requirements

  • Diploma in any discipline
  • At least 5 years of relevant working experience, preferably in operations, healthcare, or customer service roles
  • Proficient in Microsoft Office (Word, Excel)
  • Excellent written and verbal communication skills
  • Strong interpersonal and customer service skills; able to interact with empathy and professionalism
  • Self-motivated, organised, and able to work independently in a fast-paced environment
  • A good team player with strong time management and problem-solving skills
  • Passionate about continuous improvement and service excellence


Why Join Us?

  • Make a meaningful impact supporting families during critical moments
  • Be part of a compassionate and professional healthcare operations team
  • Enjoy stable hours, competitive salary, and attractive bonuses

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

**We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

Kenneth Isaac Peter
Registration Number: R
MCI Consulting Pte Ltd (EA Licence: 13C6730)

Required Skill Profession

Other General


  • Job Details

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Unlock Your Operations Coordinator Potential: Insight & Career Growth Guide


Real-time Operations Coordinator Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Operations Coordinator in Kent Ridge Park, Singapore, highlighting market share and opportunities for professionals in Operations Coordinator roles.

13007 Jobs in Singapore
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77 Jobs in Kent Ridge Park
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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at MCI Career Services Pte Ltd adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

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