• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Singapore Jobs Expertini

Operations Customer Service Assistant Job Opening In Singapore, Singapore – Now Hiring UPS


Job description

Join to apply for the Operations Customer Service Assistant role at UPS .

**Job Description:**
The Customer Service Representative is responsible for maintaining excellent service levels for internal and external customers through accurate data entry, continuous process improvement, and prompt resolution of issues.

**Responsibilities:**

  • Manage communication with clients, carrier brokers, and other offices/facilities for customer service and administration requirements.

  • Process all documentation related to the movement of clients' inventory into and out of the facility accurately and timely.

  • Verify and process all documentation appropriately, respecting legal liability requirements.

  • Ensure all orders are processed promptly according to client requirements.

  • Confirm bills of lading and ensure correct entry into systems.

  • Maintain inventory integrity by processing authorized adjustments.

  • Investigate and resolve customer concerns promptly.

  • Maintain professional communication with internal and external customers.

  • Document shipping errors accurately.

  • Update and maintain all working instructions, ensuring ISO quality compliance.

  • Assist with dispatch planning and control.

  • Coordinate daily client KPIs for internal and external stakeholders.

  • Pursue continuous improvement initiatives to enhance productivity and service levels.

  • Perform other duties as assigned.

**Qualifications:**

  • 3-4+ years experience in Contract Logistics / 3PL industry.

  • 2-3+ years customer service and administrative/data entry experience.

  • Excellent English communication and presentation skills.

  • Strong organizational and time management skills, with ability to work in a fast-paced environment.

  • Problem-solving skills and ability to work independently and in teams.

  • Proficient in Microsoft Word and Excel; knowledge of order entry and warehouse management systems.

**Employment Type:**
Contract, Full-time

UPS is committed to providing a workplace free from discrimination, harassment, and retaliation.

#J-18808-Ljbffr

Required Skill Profession

Operations & Business Administration


  • Job Details

Related Jobs

UPS hiring Operations Customer Service Assistant Job in SINGAPORE, Singapore, Singapore
UPS
SINGAPORE, Singapore, Singapore
UPS Asia Group Pte. Ltd. hiring Operations Customer Service Assistant Job in Singapore
UPS Asia Group Pte. Ltd.
Singapore
APBA TG Human Resource Pte Ltd hiring Customer Service Operations Executive Job in Orchard, SG.01, Singapore
APBA TG Human Resource Pte Ltd
Orchard, SG.01, Singapore
NTUC Foodfare Co-operative Ltd hiring Associate (Customer Service & Operations) Job in Singapore
NTUC Foodfare Co-operative Ltd
Singapore
beBeeOperations hiring Customer Service Operations Specialist Job in Singapore
beBeeOperations
Singapore
SPD Scientific hiring Operations Executive (Customer Service) Job in Singapore
SPD Scientific
Singapore
MANLEE PACKING & TRANSPORT PTE LTD hiring Customer Service Coordinator (Operations) Job in Singapore
MANLEE PACKING & TRANSPORT PTE LTD
Singapore
NTUC FOODFARE CO-OPERATIVE LTD hiring Associate (Customer Service & Operations) Job in Singapore
NTUC FOODFARE CO-OPERATIVE LTD
Singapore
Mentor Media hiring CUSTOMER SERVICE ASSISTANT Job in singapore, singapore, Singapore
Mentor Media
singapore, singapore, Singapore
Anradus Pte Ltd hiring Customer Service Assistant Job in singapore, singapore, Singapore
Anradus Pte Ltd
singapore, singapore, Singapore
Flintex Consulting Pte Ltd hiring Customer Service Assistant Job in Singapore
Flintex Consulting Pte Ltd
Singapore
Flintex Consulting Pte Ltd hiring Customer Service Assistant Job in Singapore
Flintex Consulting Pte Ltd
Singapore
Mentor Media hiring CUSTOMER SERVICE ASSISTANT Job in Singapore
Mentor Media
Singapore
Flintex Consulting Pte Ltd hiring Customer Service Assistant Job in Singapore
Flintex Consulting Pte Ltd
Singapore
Flintex Consulting Pte Ltd hiring Customer Service Assistant Job in Singapore
Flintex Consulting Pte Ltd
Singapore
Flintex Consulting Pte Ltd hiring Customer Service Assistant Job in Singapore
Flintex Consulting Pte Ltd
Singapore
Flintex Consulting Pte Ltd hiring Customer Service Assistant Job in Singapore
Flintex Consulting Pte Ltd
Singapore
Flintex Consulting Pte Ltd hiring Customer Service Assistant Job in Singapore
Flintex Consulting Pte Ltd
Singapore
Flintex Consulting Pte Ltd hiring Customer Service Assistant Job in Singapore
Flintex Consulting Pte Ltd
Singapore
EA RECRUITMENT PTE LTD hiring Customer Service Assistant Job in Central Singapore Community Development Council, SG.01, Singapore
EA RECRUITMENT PTE LTD
Central Singapore Community Development Council, SG.01, Singapore
Opulence Consulting hiring Customer Service Assistant Job in Queenstown Estate, Queenstown Estate, Singapore
Opulence Consulting
Queenstown Estate, Queenstown Estate, Singapore
dnata Singapore Pte Ltd hiring Customer Service Assistant Job in North East Community Development Council, SG.02, Singapore
dnata Singapore Pte Ltd
North East Community Development Council, SG.02, Singapore
Manfield Employment Services Pte Ltd hiring Customer Service Assistant Job in Central Singapore Community Development Council, SG.01, Singapore
Manfield Employment Services Pte Ltd
Central Singapore Community Development Council, SG.01, Singapore
CHRIS HUNTER PTE. LTD. hiring Assistant Customer Service Job in Singapore
CHRIS HUNTER PTE. LTD.
Singapore

Unlock Your Operations Customer Potential: Insight & Career Growth Guide


Real-time Operations Customer Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Operations Customer in Singapore, Singapore, highlighting market share and opportunities for professionals in Operations Customer roles.

11954 Jobs in Singapore
11954
10229 Jobs in Singapore
10229
Download Operations Customer Jobs Trends in Singapore and Singapore

Are You Looking for Operations Customer Service Assistant Job?

Great news! is currently hiring and seeking a Operations Customer Service Assistant to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at UPS adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Operations Customer Service Assistant Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Operations Customer Service Assistant?

Key qualifications for Operations Customer Service Assistant typically include Operations & Business Administration and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Operations Customer Service Assistant?

To improve your chances of getting hired for Operations Customer Service Assistant, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Operations Customer Service Assistant Job Success

UPS interview tips for Operations Customer Service Assistant

Here are some tips to help you prepare for and ace your Operations Customer Service Assistant job interview:

Before the Interview:

Research: Learn about the UPS's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Operations Customer Service Assistant interview at UPS, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the UPS's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Operations Customer Service Assistant Positions

Setting up job alerts for Operations Customer Service Assistant is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!