• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Singapore Jobs Expertini

Operations Support Engineer (Telco BSS/OSS) Job Opening In Singapore, Singapore – Now Hiring StarHub


Job description

Job Description

Purpose:

  • Provide Tier 1 technical support to our NGNBN platform

  • Manage, operate and support various application platforms delivering StarHub's innovative services to customers.

  • Work closely with different stakeholders to facilitate project implementation and maintenance of existing or new software solutions.

  • Support system integration testing (SIT) and user acceptance testing (UAT) and participate in all SDLC phases
  • Responsibilities:

  • Operate and maintain various application platforms that deliver StarHub's innovative services to enterprise and consumer customers

  • Provide Tier 1 support to application users about reported issues with thorough investigation and resolution

  • Identify root cause by analysing end to end traces, data of services or system design

  • Work closely with StarHub internal stakeholders (e.g. Network, IS, Customer Experience, Consumer business) and system integrators to provide timely resolutions of user issues

  • Perform system health checks to ensure optimal performance

  • Review and improve current software design / capabilities as part of continuous service improvement framework

  • Perform software lifecycle management including design, implementation, testing and maintenance

  • Carry out planned upgrade and migration work, perform standby duties after office hours and weekends
  • Qualifications

  • Appropriate qualification in IT, Computer Science, Computer Engineering or equivalent

  • At least 2 years of experiences in an operation support or engineering role in a service provider or telecommunication environment
  • Familiar with Java, Python, Linux, Web Services, Network Security, Cloud-native Architecture

  • Able to adapt and desire to learn new technical and non-technical skills

  • Analytical, creative and problem solving skills

  • Effective communication abilities, as the role needs to interface with engineering colleagues, business end users, customer service teams, and external stakeholders
  • Required Skill Profession

    Computer Occupations


    • Job Details

    Related Jobs

    AxiaMetrics hiring Telco Solution Architect - OSS/BSS Job in Singapore
    AxiaMetrics
    Singapore
    AxiaMetrics hiring OSS/BSS Pre-Sales Consultant Job in Singapore
    AxiaMetrics
    Singapore
    Huawei International Pte. Ltd. hiring OSS (Operations Support Systems) Engineer Job in North East Community Development Council, SG.02, Singapore
    Huawei International Pte. Ltd.
    North East Community Development Council, SG.02, Singapore
    SUNTECH (SG) PTE. LTD. hiring OSS System Support Engineer Job in Singapore
    SUNTECH (SG) PTE. LTD.
    Singapore
    National University Hospital hiring Asst Coordinator/Coordinator,Operations Support Services(OSS)-General Svcs(8825) Job in Central Singapore Community Development Council, SG.01, Singapore
    National University Hospital
    Central Singapore Community Development Council, SG.01, Singapore
    Unison Group hiring Operations Support Engineer Job in Singapore
    Unison Group
    Singapore
    ESOL PTE. LTD. hiring Operations Support Engineer Job in Singapore
    ESOL PTE. LTD.
    Singapore
    Alphaeus Pte Ltd hiring Operations Support Engineer Job in Central Singapore Community Development Council, SG.01, Singapore
    Alphaeus Pte Ltd
    Central Singapore Community Development Council, SG.01, Singapore
    Neurones IT Asia hiring Operations Support Engineer Job in Singapore
    Neurones IT Asia
    Singapore
    TRINITY CONSULTING SERVICES PTE. LTD. hiring Operations Support Engineer Job in Singapore
    TRINITY CONSULTING SERVICES PTE. LTD.
    Singapore
    Xtremax Pte Ltd hiring Operations Support Engineer Job in Singapore
    Xtremax Pte Ltd
    Singapore
    UNISON Group hiring Operations Support Engineer Job in Singapore
    UNISON Group
    Singapore
    Meta hiring Telco Analyst Job in Singapore
    Meta
    Singapore
    Meta hiring Telco Analyst Job in , , Singapore
    Meta
    , , Singapore
    Meta hiring Telco Analyst Job in Singapore
    Meta
    Singapore
    Repligen Corporation hiring Bioprocessing Sales Specialist (BSS), Upstream Job in Singapore
    Repligen Corporation
    Singapore
    Cornerstone Global Partners hiring RAN Operations & Support Engineer Job in singapore, singapore, Singapore
    Cornerstone Global Partners
    singapore, singapore, Singapore
    Heidelberger Druckmaschinen AG hiring IT Operations & Support Engineer Job in Singapore
    Heidelberger Druckmaschinen AG
    Singapore
    Hudson Singapore hiring Field Network Engineer – SDH/Telco Job in Central Singapore Community Development Council, SG.01, Singapore
    Hudson Singapore
    Central Singapore Community Development Council, SG.01, Singapore
    Infosys Singapore & Australia hiring Senior Principal- Telco Job in singapore, central singapore, sg, singapore, central singapore, sg, Singapore
    Infosys Singapore & Australia
    singapore, central singapore, sg, singapore, central singapore, sg, Singapore
    Infosys Singapore & Australia hiring Principal- Telco Billing Job in singapore, singpaore, sg, singapore, singpaore, sg, Singapore
    Infosys Singapore & Australia
    singapore, singpaore, sg, singapore, singpaore, sg, Singapore
    MyRepublic Broadband Pte Ltd hiring Telco Retail Executive Job in Central Singapore Community Development Council, SG.01, Singapore
    MyRepublic Broadband Pte Ltd
    Central Singapore Community Development Council, SG.01, Singapore
    RecruitFirst Pte. Ltd hiring Telco Retail Assistant Job in Central Singapore Community Development Council, SG.01, Singapore
    RecruitFirst Pte. Ltd
    Central Singapore Community Development Council, SG.01, Singapore
    Hercules Group hiring Telco Brand Ambassador Job in Singapore
    Hercules Group
    Singapore
    MyRepublic Broadband Pte Ltd hiring Telco Retail Executive Job in Central Singapore Community Development Council, SG.01, Singapore
    MyRepublic Broadband Pte Ltd
    Central Singapore Community Development Council, SG.01, Singapore
    AxiaMetrics hiring Telco Solution Architect Job in Singapore
    AxiaMetrics
    Singapore

    Unlock Your Operations Support Potential: Insight & Career Growth Guide


    Real-time Operations Support Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Operations Support in Singapore, Singapore, highlighting market share and opportunities for professionals in Operations Support roles.

    12827 Jobs in Singapore
    12827
    11094 Jobs in Singapore
    11094
    Download Operations Support Jobs Trends in Singapore and Singapore

    Are You Looking for Operations Support Engineer (Telco BSS/OSS) Job?

    Great news! is currently hiring and seeking a Operations Support Engineer (Telco BSS/OSS) to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at StarHub adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Singapore laws and regulations

    What Is the Average Salary Range for Operations Support Engineer (Telco BSS/OSS) Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Operations Support Engineer (Telco BSS/OSS)?

    Key qualifications for Operations Support Engineer (Telco BSS/OSS) typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Operations Support Engineer (Telco BSS/OSS)?

    To improve your chances of getting hired for Operations Support Engineer (Telco BSS/OSS), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Operations Support Engineer (Telco BSS/OSS) Job Success

    StarHub interview tips for Operations Support Engineer (Telco BSS/OSS)

    Here are some tips to help you prepare for and ace your Operations Support Engineer (Telco BSS/OSS) job interview:

    Before the Interview:

    Research: Learn about the StarHub's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Operations Support Engineer (Telco BSS/OSS) interview at StarHub, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the StarHub's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for Operations Support Engineer (Telco BSS/OSS) Positions

    Setting up job alerts for Operations Support Engineer (Telco BSS/OSS) is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!